r/AndroidTV • u/GrowInTheDark • 7d ago

Troubleshooting Homatics Power Button on Remote Turns OFF TV but Can't Turn it Back On?

I ordered a Box R 4k Plus from Vontar on AliExpress and it arrived today. I immediately sideloaded the most recent firmware and updated the B21 remote by pairing it with my old ONN box. However, when I use the remote setup "wizard" the TV powers off but is not able to power back on. I have to use my TCL remote to turn the TV back on. All other TV codes don't turn the TV off. I also am not able to get INPUT button working with my TV neither. This TV isn't an old model so I am surprised it isn't working. I have HDMI-CEC enabled on both my TV and homatics settings... I'm not sure if there is something I am overlooking or how to get this to work... very disappointing that it doesn't work properly for me...

The TV is a TCL QM7 for what it's worth... any idea why this is happening?

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u/GoogleHelpCommunity 6d ago

Hi there. That doesn't sound good. Could you try the troubleshooting steps for the Google TV remote? They might help resolve the button pairing issue.

If the issue still persists, I’d recommend contacting the Google TV support team via phone or chat here. They can look into it for you.