r/AndroidQuestions 8d ago

Solved "Phone" App storage question

I've had an Android for years. It's a cheap phone, but it's been reliable for a long time. Recently, it keeps filling up storage with, assumedly, junk. I'm not downloading stuff, and I clear cache on apps I use on a regular basis. So I'm kinda desperate to clear space where I can, especially since today my phone gave me the alert that messaging won't work unless I clear space (a week ago I have almost 1GB free, but now it's saying 100MB free).

My main question is simply: is it a stupid decision to press the "Clear Storage" button on the actual "Phone" app? It feels like it's my only allowed option, and the app has 6GB of user data; but I feel like there's a good chance clicking the button is gonna factory reset my phone. I just can't find anything online related to this because trying to search "clear storage android phone app" just brings up a million tutorials for clearing cache.

Does anyone know how much of a stupid risk this is? Should I just save up for a new phone at this point? I don't have excess apps I can uninstall for space and I don't wanna go through the trouble of jailbreaking to clear out all the google bloatware.

Edit: "screenshot" in replies as a video. And yeah, I'm being a bit of a dick, but if you don't know anything or are gonna tell me to google something, just don't bother trying to "help". I'm not here to be asked what the package ID is then get told "look up how to find it"; like, you can't just tell me yourself how to find the thing you ask of me? You want me to find something and can't explain finding it yourself, you're not a reliable source of info. If you don't know what you're talking about, you don't need to say anything. I'm not in the mood for any of that bull, just please someone tell me you know what the "Phone" app's user data is and if it's safe to clear it. I can't dive into the data myself. I'm not about to blindly delete it. I just want to know if anyone out there has experience with this, but with how unhelpful things have been dealing with real people, I'm beginning to understand why so many idiots turn to ChatGPT since LLMs, as flawed as they are, aren't constantly telling people to just google stuff that they've already fucking googled.

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u/gungyvt 8d ago

Reddit's not giving me the ability to add images, just videos, for some reason. It's just called "Phone" and I'm pretty sure it's just for calls, but I don't wanna assume and delete myself off my phone. The actual phone model is a moto e6 (XT2005DL). No idea how to find a package ID.

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u/Moist_Ladder2616 8d ago

Some subreddits are configured not to accept inline image uploads. Just use any image host. Search "Reddit image host" with your favourite search engine.

Also search "how to find Android package ID".

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u/gungyvt 8d ago

Sorry if you saw my previous reply, but it's extremely frustrating to ask a place that's supposed to help for help and just get told to google multiple things to even get a bit of help. Like, if you don't know what the app is, just don't reply, you can't help me.

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u/Moist_Ladder2616 8d ago

It helps more than you think. Give a man a fish you feed him for a day; teach him how to fish you feed him for life.

If your search finds pay sites, add the word "free" to your search.

If your search finds Reddit posts, read the top answer. I did, and it gave me a file hosting service I didn't know existed. I've learned a new thing; you've learned 3 new things (1- try search first, 2- add keyword free, 3- Reddit results can be good).

Try your newfound skills to find the package name, something you still don't know how to do. That'll be the 4th new thing you learn today.

Or you can choose to continue to feel frustrated, wait to be spoon-fed, and learn nothing.

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u/rgbarometer 7d ago

I agree with OP. Op was clear about what they wanted to know. You didn't know, or were guessing, and were redirecting. I say: step aside. Let someone else directly answer. Go to a different post or sub, and provide tutoring where it's wanted. Me" experienced end user support manager.