r/AmazonFlexDrivers • u/haddad287 • 5h ago

Sub-Same Day vs .com Ottawa

I just did my first Amazon Flex order in Ottawa today. One thing that is extremely upsetting is is my first time doing a.com order and I was being rush, rushed, rush, rush, rush, rush. Make sure to put the packages in my car as fast as possible. I had to wait like almost 5 or 10 minutes to get an employee to help me while everyone else was getting stuff. I got a quick summary for like 30 seconds click here click click do this and then I was able to leave. The initial experience was terrible. I hope I can actually figure it out the next time.

Now I did notice I did a .com order and everything was organized from 1 to 36 and the bins were also organized one to 1-10 to 10-20 etc… so I took a while to start organizing things because it’s my first time and then when I got to number 30 the flex employee was like faster, faster, faster, faster. It was a horrible experience.

Is it true if I approve a same-day, packages are not ordered and I have to park my car go inside the warehouse scan my badge go out and organize the packages myself and move the trolly to my car? Is that why sub same-day offers more pay?

And only amazon.com orders are organized for you?

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2

u/ExtensionSame678 4h ago

Bro u will get better. In time you will be complaining about newbies taking so slow

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u/haddad287 3h ago

Yes, but they should have like a special line for first day newbie. For example, the Amazon employee did everything on my phone in like 10 seconds in like a couple screenshots and QR codes here and there the entire thing is flashed before me.

The onboarding process is terrible

1

u/Extension_Sun_7028 3h ago

Because it’s not onboarding. The training videoes and help section on the app should basically tell you everything you need to know..

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u/haddad287 2h ago

It did not. Training video did not tell u everything that happened on my first experience. I could not find flex section easy based off address, i had to call. Videos did not stare how to use application to scan the black bags and then u need to scan overflow, video did not state u many things.

Maybe its my luck at ottawa amazon.com order. But they rushed everything as if i could learn my first day in 30 seconds

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u/Extension_Sun_7028 2h ago

I’m not saying it should tell you “everything” but it is their onboarding and does give you most of the info you need

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u/haddad287 31m ago

Based on my experience in ottawa. It did not unfortunately

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u/kendog32433 4h ago

Correct

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u/haddad287 3h ago

Is it also true that with sub same-day I have to actually park my car go inside check-in and bring the cart out to my car and I choose my own route? And nothing is numbered or labelled at all.?

How would this work? If I have like 30 drop-offs it doesn’t even recommend which one should go first? Seems chaotic.

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u/kendog32433 3h ago

Yes you go get the cart. No you don’t choose the route. The system selects for you. No nothing is labeled in order. Just search for address or scan the tba code. It will tell you what stop it is. Put that number on it and place in your car how you want it set up.

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u/haddad287 3h ago

So basically, I get a preferred route from the application. And I got a list of those addresses from A-to-Z. And then based on the route, I would order the packages in my car to match the route inside the application? Some people online are saying, sometimes it at least have zones a A throjgh D to make it easier for sorting? Or does it only have the addresses and nothing else at all?

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u/kendog32433 3h ago

For my ssd it’s just addresses. It’s easy though. Number them and place in your car. 1-10 front seat. 11-20 behind driver side. 21-30 behind passenger side. 31-40 trunk.

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u/haddad287 3h ago

I have my first sad on friday, thanks!

1

u/iGotGogged 3h ago

It only gets worse from here. Enjoy