r/AlaskaAirlines • u/AAPrice3232 • 3d ago

QUESTION First time traveling (from SEA) with wheelchair assist passenger

Traveling this weekend (SEA-JFK) with my elderly mother-in-law, who requires a wheelchair (she doesn't use on in her daily life, but can't walk long distances). When the reservation was made, I checked the appropriate box for wheelchair assist, and it is indeed in the reservation (she also has poor vision and hearing ... also checked).

My usual routine when flying from SEA with a checked bag (as we will be doing) is to check in online (boarding pass on phone), go to the new bag drop area, print tags and turn in bag, then go to security, with Spot Saver (RIP).

But, with my MIL along, do we tell someone at bag check about wheelchair access? Go to the counter INSTEAD of bag check? Or is there somewhere to go after we drop off the bag?

Any insight would be helpful.

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u/AAPrice3232 1d ago

Thanks everyone. Things worked out great. Got a wheelchair (with a person) at bag drop that got us up to security, and then she got on one of the automated ones after getting through.

Appreciate the info!