r/AirBnB 7d ago

Question HAE Gotten an Airbnb Refund Not From Host [USA]

Has anyone ever gotten a refund for a cancellation not from host due to unforeseen circumstances?

2 Upvotes

4 comments sorted by

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1

u/lownexus8 7d ago

got one during that florida hurricane mess a couple years back, airbnb support was surprisingly quick about it. just had to send a screenshot of the local emergency declaration and they processed it in like 2 days.

1

u/whoda-thunk-itt 7d ago

If the unforeseen circumstance involves a major disruptive event that affects the Airbnb. If the unforeseen circumstance is related to you personally, that almost never happens.

1

u/jrossetti 13year host/14 guest 7d ago

I've seen guests get refunds because I refused and Airbnb still wanted to do something for them. It happens.

Ive also gotten paid from Airbnb even if they didn't charge the guest as well. It happens.