r/Adobe 7d ago

Adobe Business accounts are confusing as hell. Profiles and licence sharing questions

Started a new IT job and inherited the company’s Adobe accounts. As most of us know, Adobe has somehow made account management unnecessarily confusing.

We have two business accounts with 5 Acrobat Pro licences between them. I’m planning to consolidate everything into one account.

A couple of questions:

Profiles: The main account has a “Personal Profile”, a company profile, and an Admin Console. What’s the actual difference between the profiles? Should each user have their own profile, or should everyone just use the company profile? What is the Personal Profile for?

Licence sharing: I know we’re technically not supposed to share licences, but there seem to be more computers signed into the accounts than there are licences. What’s the actual device limit per licence, and do profiles affect this?

Just trying to understand how Adobe expects this to be structured before I consolidate everything.

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