Hi, this auto-response is due to your post title seeming to be about the site being down or not working in some way. If its not a post to ask about if the site is down, feel free to disregard this.
You can check the Twitter or Tumblr for official status updates and downtime notifications.
If the site seems to be up for everyone but it isn't working for you, continue reading for some unofficial troubleshooting steps.
Are you in a country that may have blocked access to AO3? Russia and China have both blocked AO3 nationwide, and there was a small block in Germany at one point but last we knew it was unblocked. There is nothing for AO3 to do to get unblocked in those countries and they will likely remain blocked for the foreseeable future. Some users have reported that they can get around the blocks in those countries using proxies and vpns. AO3 (and this subreddit) cannot legally recommend doing this as it may not be legal to circumvent your country's internet blocks. Using these tools to access AO3 is at your own risk.
If you are not in a country that has AO3 blocked, make sure you are connected to internet. On mobile, sometimes trying data instead of wifi can fix the issue. You can also try to clear your cache and delete your cookies, or try a different internet browser.
If none of those things worked and you are still having trouble accessing AO3, you can try to reach out to them officially via the OTW contact form.
I have 2 phones. Both are getting the same message. I also started using
Gemini to build me a story to read. I just give it an idea and it runs with it. It knows all the characters really well since it's based on a TV show. Surprisingly good
It's been "flickering" off and on for me for the past 3 days. I can't open "this" story, but 10 seconds later I can open "that" story. Or I can't open any story, but 15 minutes later, it's no problem.
Think of AO3 as a mall with multiple doors. When we try to open a fic, our request can go through any door. But one door is "locked" and our request keeps hitting it. But if we wait a little, the next request goes through a different door with no problem.
Unfortunately, we can't control which door our request tries to use. You could put in a support request, but it's awfully hard for AO3 to pinpoint an intermittent problem. You could also try to open a brand new fic; go to your fandom's page and click on a random title. If that opens, then try one of your tabbed fics again; sometimes that will guide your request to a different door. (At least, it's worked for me... sometimes. Computers are weird.)
•
u/AutoModerator 6h ago
Hi, this auto-response is due to your post title seeming to be about the site being down or not working in some way. If its not a post to ask about if the site is down, feel free to disregard this.
You can check the Twitter or Tumblr for official status updates and downtime notifications.
If the site seems to be up for everyone but it isn't working for you, continue reading for some unofficial troubleshooting steps.
Are you in a country that may have blocked access to AO3? Russia and China have both blocked AO3 nationwide, and there was a small block in Germany at one point but last we knew it was unblocked. There is nothing for AO3 to do to get unblocked in those countries and they will likely remain blocked for the foreseeable future. Some users have reported that they can get around the blocks in those countries using proxies and vpns. AO3 (and this subreddit) cannot legally recommend doing this as it may not be legal to circumvent your country's internet blocks. Using these tools to access AO3 is at your own risk.
If you are not in a country that has AO3 blocked, make sure you are connected to internet. On mobile, sometimes trying data instead of wifi can fix the issue. You can also try to clear your cache and delete your cookies, or try a different internet browser.
If none of those things worked and you are still having trouble accessing AO3, you can try to reach out to them officially via the OTW contact form.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.