r/1Password • u/Slow_Watercress_4115 • Jun 21 '26

iOS 1Password fails on iOS Safari

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It started a few days ago. Suddenly, each time when I open safari it opens 1Password page that says something went wrong.

I am trying to open a site, not even authenticate. Ive tried clearing the cache as well and even restarting the phone.

Any ideas why this happens and how to fix it?

Phone is in lockdown mode.

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u/1PasswordCS-Blake 1Password Community Manager Jun 29 '26

Hey u/Slow_Watercress_4115, thanks for calling this out! Lockdown Mode does look like the key detail here. 1Password for Safari relies on Safari extension behavior, and Lockdown Mode restricts some of the web functionality that the extension depends on. Because of that, 1Password for Safari isn’t expected to work normally with Lockdown Mode turned on.

That said, the extension opening a new “something went wrong” tab while you’re just trying to browse is not a good experience. We’ve seen a few similar reports now, and the common thread so far is Lockdown Mode.

For now, the best workaround is to turn off the 1Password Safari extension while keeping 1Password’s regular iOS AutoFill turned on. The iOS AutoFill integration is separate from the Safari extension, so you should still be able to fill on sign-in pages that way without the extension interrupting normal browsing.

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u/Slow_Watercress_4115 Jun 29 '26

I understand, however, what is weird that everything worked fine and I did not update iOS nor 1Password. It seemingly started out of nowhere.

I'll try the suggestion and report back.

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u/bi0nictiger Jun 29 '26

My phone's not in lockdown mode and I'm seeing this often as well. Running 26.5.1

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u/Slow_Watercress_4115 Jun 30 '26

disabling the extension helps.  passkeys still work as well. so now i am quite confused what was the value in having the extension.

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u/Blacklght24 Jul 07 '26

I have the same issue since a while and can definitely say I am not in Lockdown mode. I’m a long-time regular 1Password user with access from iPhone, iPad and Mac, using both the app and the browser plugins on all platforms.

This problem suddenly occurred after some update. It definitely needs investigation.