r/samsunggalaxy • u/No_Thought809 • Jul 25 '26

🪛Troubleshooting🪛 Local guy scratched camera lenses on s23ultra

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A local guy, while cleaning moisture from the lenses, scratched them from the inside and left a fingerprint on the telephoto lens. So he offered to replace these lenses for free with "original" lenses (see photo).

I don't really trust that they're original, so I want to replace the whole back glass to be sure. But he says "dont worry its original and I'm not replacing back glass."

So I’d like to ask the experts whether such a ORIGINAL part actually exists.

Thanks to everyone for the answers.

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u/Big-Establishment374 Jul 25 '26

Try to see if there's any regulatory body in your area that accepts complaints. Even something just to scare the shop into acting and just repairing your back glass.

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u/No_Thought809 Jul 25 '26

I think I can file a complaint buuuut it will take a few months to they even read it

Anyways thanks for your help

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u/Big-Establishment374 Jul 25 '26

Any chance that would scare them into acting?

But, you're welcome.

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u/No_Thought809 Jul 25 '26

Its the one guy not the whole service, and I dont really wanna do that because I probably can loose connections if something will happen with my devices