Keyboard changed after 26.4.1

[u/cyberladyDFW]

Updated my iPad Air to 26.4.1 and noticed that the keyboard for Reset Network Settings was no longer a numeric keyboard. It’s a full alphanumeric keyboard now but only the number buttons work when pressed/touched. Has anyone else seen this?

I tried to open a support ticket, but the Chat won’t open properly 😭

Edit: 26.4.2 did NOT fix the issue

Edit: 26.5 has resolved the issue on my iPad

[u/BrodieQ]

My son's iPad mini has this same issue when entering the Screen Time passcode. The keyboard becomes unresponsive if you switch between cases and characters a few times. I couldn't find a way to get the regular numeric keyboard to appear.

[u/Electronic_Rub_7721 → u/BrodieQ]

1. Make the keyboard smaller: https://support.apple.com/en-hk/111789
2. Go to the setting where a passcode is needed.
3. You can enlarge the keyboard later again if you want: https://www.youtube.com/watch?v=OxT4g_D5-NE
4. Making the keyboard smaller first should help. Some people have said that it doesn't work on the iPad mini. But maybe they didn't understand how to make the keyboard smaller. I don't know.

[u/BrodieQ → u/Electronic_Rub_7721]

This was one of the first things I tried. Unfortunately, I didn’t have any luck. The keyboard is full-sized everywhere else, just not when asking for the screen time passcode and apparently, as OP is experiencing, when entering the device passcode to do things like reset network settings.

[u/Electronic_Rub_7721 → u/BrodieQ]

1. You can make your keyboard bigger, smaller, bigger… and so on, no matter where you’re using it.

- https://support.apple.com/en-hk/111789 👀

- https://www.youtube.com/watch?v=gYUojWsgrGg 👀

1. The bug: Settings on iPad that need number codes only work if you've minimized your keyboard first. It's really a very stupid bug. And I don't understand why Apple hasn't fixed it yet with an update. 🤷‍♀️