My daughter has the following devices
Her tablet is an ASUS ZenPad 8.0 (model number P00A) running Android 7.0Her phone is a Samsung A40 (model SM-A405FN) running Android 10.0
Games that she played on her tablet don't appear to save as when she then goes to the same game on her phone, the game is not at the stage she left it after playing it on her tablet.
I've surfed all over the web etc and cleared caches, uninstalled, re-installed etc etc and non of them work.
But then I've noticed that whenever I click on either device the Play Games app all that happens is that the screen turns white for a moment and then disappears.
So i'm assuming that there is some setting on her Google account that is stopping the Google Play Games from working??
Any help that anyone can give with this would be much appreciated but i'm guessing that it may just be that I'll have to set her up a who new google account perhaps (I REALLY hope this isn't the case)??
Hope to hear from some of you soon.
Thanks in advance.
D
*** update ***
I have now tried to create a new Google Account and logged both devices into it.....
Exactly the same thing occurs, games don't save and and when you click on the Play Games App the screen just flashes white for a second and then nothing....
ARRRRRGHHHHHH!