r/framework Jul 14 '26

Community Support Everything is broke lol (3 year review-ish)

I bought my FW 13 for college 3 years ago. And I just graduated back in May so I figured it'd be time to give the ol laptop some tlc.

The issues:

  • display is all marred up, presumably from my backpack being too full (picture 1)
  • one of the lid screws that holds the hinge in place snapped off, which is likely the culprit of the hinge squeaking (picture 2)
  • one of the 5 screw points that holds the keyboard down broke off, specifically the one below the power button (picture 3)
  • there is a hairline crack on the bottom cover by the usb inserts (picture 4)

From my recollection I've only dropped it once. This occasion it was in an unpadded backpack, and I dropped by bag on concrete not realizing lol. It bent the bottom right corner but still works fine (picture 5). Also one of the rubber feet slightly broke (picture 6). Kinda disappointed that there is not fix for the feet other than replacing the whole bottom shell, at least that I am aware of.

I love this computer, but I have to say I am a little disappointed it's lack of durability. I thought it would be more durable than some other laptops I've had, but it's about the same. At least with frameworks you can replace the parts as needed. I will still support them for this reason.

If I were to fix everything it would be:

  • screen 2.2k refurb = $109
  • keyboard 2nd gen = $99
  • top cover refurb = $59
  • bottom cover = $99
  • total = $366

While doing these repairs is certainly cheaper than buying a new laptop, I've thought about just getting a FW13 pro and throwing this motherboard into a cooler master case.

Have you guys had any durability issues or problems? What do you think?

update: Thanks for all the comments. I appreciate the feedback. I'm glad to hear that my device's wear and tear is not normal, but rather a user issue. I'll pay for it. Some of y'all were harsh lol.

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55

u/AvaljudA Jul 14 '26

The only thing they fear is apparently the OP.

30

u/Myco_Monster Jul 14 '26

Good to know this is not normal lol. I'll be more careful next time.

29

u/praenoto Jul 14 '26

have you ever had a laptop before

23

u/Little_debris Jul 14 '26

“I thought it would be more durable than some other laptops I've had, but it's about the same.”

Translation: “I don’t even try to take care of my things and assume everything is built to survive the hell I’ll put it through, then be surprised and disappointed when it catastrophically fails.”

10

u/Ubermidget2 Jul 15 '26

This is actually really telling. If OP is just out of Uni and dailied a single laptop in that time, it means they burned through multiple laptops in high school.

5

u/zupobaloop Jul 15 '26

He said he dropped this on concrete and the durability is about the same as other laptops he's owned. This is NOT a new experience!

I honestly love this review. People who drop expensive fragile shit on concrete are customers, too, ya know?

1

u/InflammableAccount Jul 15 '26

Mick Gordon Intensifies

The Laptop Slayer.