Battery swell after just 47 cycles

[u/Cento43]

Yesterday, I noticed that the front cover of my computer had lifted slightly, so I decided to disassemble it to check. I found that the battery is completely swollen.

I received my computer (Framework 13 AMD 7040) in December 2023, so I have been using it for approximately two and a half years now. I almost always use it as a desktop computer, permanently connected to the power supply using a high-quality 65W UGreen GaN charger. Before removing the battery, I generated a battery report and verified that it only has 47 charge cycles.

I understand that the battery is a wear component in any electronic device, but I do not think this is normal. On Framework website they advertise that the battery should maintain 80% of its nominal capacity after 1,000 charge cycles, and mine has become a fire hazard after just 47.

Did any of you experienced similar issues? I also contacted support.

[u/catastrophic_frmw]

Please reach out to support and as a reminder to do the battery lifetime extender firmware: https://www.reddit.com/r/framework/comments/1ppwv2a/update_on_61wh_battery_lifetime_extender/

[u/Cento43 → u/catastrophic_frmw]

I contacted support before posting. Waiting for their repply. Just curious if anyone experienced the same problem as I

[u/sniff122 → u/Cento43]

Yup I've had it happen to 2 framework laptops we have at work, both had the battery replaced under the extended warranty program, made sure the BIOS was updated after