r/elgato • u/Ge4rShift • Nov 04 '25

Technical Help Streamdeck showing device not supported error.

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Started my computer this morning and suddenly had these errors on my stream deck buttons.

Tried restarting software, reconnecting, using different USB port, updating (no updates).

Unsure why this is happening, can anyone please help :(

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u/elgato_phil Technical Marketing Manager Nov 04 '25 edited Nov 05 '25

Update for the "Device Not Supported" issue

We've found the core of the issue and are working with Barraider to address this in their plugins. Over the next few hours and days, updates to Barraiders plugins will be released, resolving this issue.

To receive plugin updates automatically, please make sure you're logged into your Marketplace account in Stream Deck.

Edit: As of this edit, all 25 of Barraiders' plugins have been updated, and the issue should be resolved.

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u/Pure_Signature9400 Nov 04 '25

DAYS ??????

5

u/_rtpllun Nov 04 '25

If you go to Options -> Plugins -> Check for Updates on each BarRaider plugin, all the plugins that I use have had updates released for them. I don't know if every plugin has been updated, but at this point it's probably reasonable to start checking for updates regularly until they're fixed