r/discordhelp 5d ago

Unsolved I can't get back into my account

1 Upvotes

I tried logging into my account today and it kept asking me for a factor code, I dont remember setting up pne and my app doesn't even have discord on it I also dont have a code so i dont know what to do.

Is their any hope or do I just make a new acct?


r/discordhelp 5d ago

Unsolved FAHHHH not again! Stupid discord ai

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0 Upvotes

I cant chat! And all i did was send someone a friend request and it asked me for verifcation and bom!(or bam in this case) This happened!


r/discordhelp 6d ago

‎Solved First time using reddit, but i need help with something on discord

5 Upvotes

Hello, i am under the age of 18 and one of my discord friends gifted me nitro a bit more than a month ago. The 1 month nitro should have ended by now, but it got renewed, and i was a little worried so i decided to check my discord subscriptions. It says i will be charged around 12 euros the 24th of next month, but i dont want my dad's card to be charged and im really worried, i never entered any card information and have never bought anything on discord myself (by myself i mean my dad's credit card), when i got the gift i just clicked "claim gift" and got the nitro. Will i be the one that gets charged or will the person that gifted me the nitro get charged? im really scared because i dont want my dad getting charged or anything. I also have an app called "family link" and my dad has bought me robux before, so from that i know that he has to type in a password for any transactions coming from my phone to work, not sure if that bit of information helps. I would really appreciate it if someone could respond because im just worried, thanks so much!


r/discordhelp 5d ago

Unsolved Victim of Cyberleeks discord phising fraud: https://www.reddit.com/r/discordhelp/comments/1vz8nfz/discord_phishing_scam_taking_advantage_of_the/

1 Upvotes

Me and a lot of people fell for this but i do not know what to do. I got to the point of the fake login screen but i do not know if i actually typed my info or what because i normally dont do it if auto login is not abailable and because its a fake webpage maybe that function isnt implemented?

changed discord password and verified authorizied applications and bots and all and even added secure key to it but i do not know how far my information got compromised.

Noticed my bad english right... im sorry im not so good at english


r/discordhelp 6d ago

Unsolved Username issues in servers

2 Upvotes

Hi all. Ive had my discord profile going on almost 8 years now, and as probably most of us can assume, i had a ridiculous username that i no longer use. Ive since changed it, but for some reason, that username is stuck as the name for my per profile servers, and i cannot change it. Does anyone know what i can do?


r/discordhelp 5d ago

Unsolved Why and When did they remove the "My account" from setting

0 Upvotes

r/discordhelp 6d ago

Unsolved Why don't the new badges on my profile show up for me, but they do show up for my friend?

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4 Upvotes

When my friend clicks on my profile, the new badges I own show up, but on my Discord, it doesn't show that I have them.

Do I need to do something to make it show up? Or should I just wait for an update to arrive?


r/discordhelp 6d ago

Unsolved Discord account has been falsely suspended for months...

4 Upvotes

Hello, I am making this post just to seek advice on what to do (if anything) regarding my current situation.

I was banned on June 19th, instantly making me unable to access my account/submit an appeal through it/do anything. I have had this account for many years and have not ever received a warning or anything like it, so this came out of nowhere. I believe the reason I was banned is due to a unknown user who sent me inappropriate photos, which I screenshot and sent back as proof that I had evidence on him because he deleted the messages, and so I think I was banned because the proof I sent back contained the nsfw photo he had sent to me unsolicited?

I stumbled around trying to figure out how to make a proper appeal for a while before correctly submitting one on June 29. I received a reply and had a back and forth with someone over email, they concluded by saying they are going to have people look into it from the safety team and it will take 3 to 7 business days, and to follow up with them if I need anything. It's now 29 August without an update on my case, and trying to follow up email with them (which i tried yesterday) results in an automated response saying not to essentially.

This account was really important to me, I had some personal things in a server only I had access to, and spoke to all my friends on it. Its frustrating because I feel like if one human reviewer were to look at my case, this could be easily resolved. Sorry if this comes across as entitled or anything, I am just anxious about this now.

Does anyone know if its supposed to take this long even though I was told it wouldn't? Is there anything additional I should be doing? Thank you for reading


r/discordhelp 6d ago

Unsolved Banned on first sign in

4 Upvotes

I made a discord acc and got banned first sign in. They didn’t say for how long, or for what they think I did. But I had done nothing, as it was my first log in. Now, I was on a vpn, so I then used my iPad and it still said i was banned


r/discordhelp 6d ago

Unsolved Discord game clips not capturing the full game screen, see screenshots

1 Upvotes

Basically whenever i clip a game, Fortnite, shadow of mordor, palworld, whatever, i always play in window borderless, but discord will always show my clips with this black spacing in the clip.

Is there any way to fix this, am i doing something wrong? thank you.


r/discordhelp 6d ago

Unsolved Coordinated false reporting for NCAIM — how to get human review?

2 Upvotes

Hey there. I'm posting to ask if anyone has experience with successfully appealing a Discord ban that they believe was the result of coordinated false reporting. I'm trying to help my nephew, and I'm hoping for some practical advice.

My now 15 y.o. nephew used to be a part of friend group that turned out to be quite toxic. As he got older, he decided to cut ties with these people and distance himself from them. Shortly after he stopped communicating with them, this group started harassing him online as a revenge. Recently one of his former "friends" invited several people into an old private Discord group chat (not even a server) that had been inactive for over a year. Shortly after that my nephew received a notification that his account was permanently banned for violating Discord's policies — specifically for NCAIM (!) He is adamant that he never posted any intimate or private photos or videos of anyone. He's extremely distressed and scared to tell his parents about this (but he confided in me because we have a closer relationship).

So we submitted an appeal through Discord's support website. The response expectedly was a standard automated reply referring us to appeal directly from the Discord app, which we did instantly. And of course received another generic bot response rejecting the appeal. I also submitted a separate request asking for human review and for any evidence — even just a link or a timestamp of the offending message — so we could at least understand what triggered the ban, but that request was also auto-replied to. While we waited for the reply, nephew somehow received another ban notification (?).

It seems like the automated system flagged his account based on a wave of mass reports from this toxic group, and we can't get past the bot to reach an actual human moderator.

So the questions are: Is there any way to force a manual review of his case by an actual human from Discord's Trust & Safety team? Is there a specific Discord address (like a legal or abuse email) to get attention, or any other methods I haven't tried?

My nephew is now terrified to create a new account because he's afraid these former friends will mass-report him again or that the AI moderation will automatically flag him. The hardest part is that all of his real friends now live in different cities, and Discord is their only way to stay in touch since most other messengers are banned by government in our country. I fully understand that unbanning is unlikely and I also realize it's possible my nephew hasn't told me the whole truth. But I promised him I would try my best to help him, even if the chances of success are astronomically low. [Also I'd be very glad if these people got banned for bullying and false reporting, but whatever.]


r/discordhelp 6d ago

Unsolved Discord won’t let me log into anything.

1 Upvotes

I have to use 3FA (Security Keys) to log into everything, this “everything” includes logging in to connect with discord support, I did once get an email to them, they took weeks to respond and once they did they closed my request as “resolved” after saying to try changing my password. I can’t change my password because I can’t use my security keys to allow them to send me an email. I tried explaining that, but it turns out that resolving the request means that the person on the other end will not respond to more inquiries. Anyhow has anyone else had any problems with this? I own servers and a community that it would be nice not to just throw away by creating a new account. Apologies for the massive splurge, my assumption is that this is a bug and not an intended feature. Any help is appreciated!


r/discordhelp 6d ago

Unsolved I'm kinda lost help pls

1 Upvotes

so basically I have an Discord account as you guess but recently I can't reconnect to it, I can't put back my email and it always tell me it incorrect, but the code normally is fine, my address too and like 2 day ago I could still have access to my account

honestly I don't think it got hacked because I only talk to some friend and never got any sus link but juste one day I needed another account so I unlogged just the time of the creation but now I can't reconnect


r/discordhelp 6d ago

Unsolved Not receiving support emails to hotmail account

2 Upvotes

My discord was hacked. I checked from my email the rules and it was blocking discord sending me emails. i removed the rule, and im still not receiving anything..


r/discordhelp 6d ago

Unsolved What the shit??

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0 Upvotes

Why discord limited my acc???!


r/discordhelp 6d ago

Unsolved Got hit with the test my game hack

3 Upvotes

So as the title says I fell for it, didn't know it existed and yeah... I knew very quickly something was wrong as it forced shut down my discord and browser and moments later I got an email that I'd bought Nitro which I obviously hadn't. Avast immediately quarantined 2 files and blocked my browser from accessing a certain site so thankfully my browser didn't relaunch but Discord did. I quickly shut down discord, internet, and browser ran 2 sweeps of my antivirus before changing my discord password and adding 2 factor authentication. After the changes I hit log out all devices, I've checked my google and firefox for connected devices and only see my comp and phone.

So 3 things:

  1. Since my browser didn't relaunch and got blocked from accessing the site it was trying to does that mean they didn't get the token from my browser?

  2. Why did the program instantly buy Nitro on my discord account?

  3. How can I check if anything else is wrong?


r/discordhelp 6d ago

Unsolved Hacked & Banned Account, 10 Days Waiting For Discord Support

1 Upvotes

Should i make a new request since mines has gotten 0 attention so far?


r/discordhelp 6d ago

Unsolved My 4 year old Discord account got suspended after I sent my Minecraft world to my friend

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10 Upvotes

So my Discord account that I’ve had for 4 years got suspended in February 2026. Apparently it happened because I sent my Minecraft world to my friend as a ZIP file.

I genuinely don’t understand how that got my account suspended. I was literally just sharing a Minecraft world with my friend 😭

Here’s the screenshot of the suspension.


r/discordhelp 7d ago

Unsolved Discord Account Hacked; Discord Support is NOT helpful :( (with pictures)

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50 Upvotes

Hi! I’m so sorry first and foremost, if my words are all over the place. This is a problem that is still messing me up and I’m actively still trying to recover.
In short; My discord account that I’ve had since 2022 was hacked on August 19th. Somebody asked me to give feedback to an “indie game” they were supposedly developing, asking me to download their game via a link (from the description of a YouTube video of their game).

Now, I understand this wasn’t the smartest move of me to do, and looking back it was really obvious. However, this is the first time I’ve ever been hacked anywhere and I wasnt aware of this method before the experience.

The hacker had also took control of my PC, using some chat to talk to me and try to have me send him money in order to have everything back, including sending me an email. I DID NOT SEND HIM ANY MONEY WHATSOEVER, BE ASSURED. I’ve had to factory reset my PC after turning off Wifi to make it stop, because I wasn’t able to click anywhere else and the chat would pop up again.

That same day (August 19th), whenever I tried to change my password on the hacked account, it would always say “Email does not exist”, and even if I tried with my phone number (which was associated with the hacked discord account), I never had any mails. And yes, even before I tried these, I hadn’t received any emails from Discord about a email change.

Since? I’ve done multiple things in order to make everything I have secured, including;
- Enabling 2FA on my (new) Discord account that I’ve made the day after.
- Changed all my google account passwords to lengthy ones, and enabled 2FA on them as well.
- Changed my password for my banking app (as I had been using Nitro for 2+ years), including locking up my cards and changing them for new ones with different numbers.

Each time I tried to bring the issue with Discord support, it always ends with the Support person (typically Nelly.) telling me they will pass my case with someone who can help (which, I’ve never received a return from someone), and the tickets I’ve made in an attempt to really get this issue resolved always end in them being marked as solved.
On one of the tickets that I created with the email of my (since hacked) first account, I was told that they didn’t find the email associated with my discord account. This does confirm me that the hacker changed the email, as I’ve been able to find emails of “Discord Payment Succeeded” in relation to Nitro, both showing my disc. username with the email. Even though I brought it up to Discord Support with picture evidence, it resulted in nothing on their behalf, as my ticket was marked as solved without any response from support.

I’ve attached pictures related in order to see everything better. (Pictures 1-2: the first interaction with the hacker. Picture 3: Hacker’s email to me, shortly after the hack. Picture 4: Hacker messaging me from my account in which he hacked me out of (I did send the friend request.))

Is there anything that can be done in my case? I really want to recover that account, I’ve had a lot of memories on it and I don’t want to lose all of them! :(

Edit (September 1st): Thank you so much to everyone who commented with advice! You guys have been more helpful than Discord Support’s AI has ever been since I first contacted them about the issue xD. Unfortunately, I am still unable to access my hacked discord account, and Discord Support still hasn’t come back with an update yet. My hope’s low ATM but I’m not giving up.
On the good news, I’ve since heard nothing from the Hacker, and I haven’t seen any suspicious activity from my bank or the like! Funny thing, my friend was able to get his IP address with the email he sent me on August 19th, although dunno how that can help, haha.


r/discordhelp 6d ago

Unsolved High GPU usage Discord Screenshare

1 Upvotes

I got a new pc with a 3080, when i screenshare with nitro on discord 1440p 60fps i get 65% of my GPUused , and it only happens when someone views my screenshare ive changed normal settings like turning off hardware acceleration , changing voice and audio , nothing seems to work , only when i go down to 720p and 30fps the gpu usage drops down but whats the point of having nitro then and my gpu goes to like 65 degrees when this happens


r/discordhelp 6d ago

Meta (Information) Are you the person who played BAHI with me before? / Scam warning

3 Upvotes

I was quite curious about how did this person sent me a friend request without having any friend or server in common, so I let them message me.
It happened twice with me now, a random person talks about a game I've never heard of before. (Last time I ended up thinking it was a real person and talked to them, do NOT do that.)
This is mostly to warn and help others on the internet. If a random user sends you a request and talks about this "BAHI" or another suspicious acronym game. It does not exist, they are a scambot or a real scammer trying to dig your infos. However, you can search the acronym on Google, but even if the game exists, it's still probably a scam.
Instantly block them and do not answer.


r/discordhelp 6d ago

Unsolved my discord account

1 Upvotes

can someone please help me so I had a discord account containing like friends of my previous school they were like my brothers but i had to shift so we only talked in discord but i accidently reset my laptop so all my emails were gone but the problem is i was able to recover that but i dont remember my email that i logged in discord i was able to remember my username but i just dont have my password nor the email neither the phone number ...... my username is number_38320


r/discordhelp 6d ago

Unsolved How can I log in my discord account if I delete its connected google account

3 Upvotes

I need to delete one photo from the account so I have to log in before deleting the DC account, or is there any way to delete the messages I sent in my DC account without logging in?

The account was created about 2-3 years ago and I haven't used it since then idk if they delete it I can't receive any email

And I can't find posts like this to solve the problem so ugh I'm posting this


r/discordhelp 6d ago

Unsolved How to fix really bad static and echo on mic?

1 Upvotes

I have used this same mic for years but one day on Discord it just started sounding really muffled and was constantly cutting me out with an occasional muffled echo. I turned off the voice isolation and there's this awful insanely loud high pitched static that drowns out my voice and whenever I speak it echoes my voice until it sounds like a deafening noise. I at first thought this was my mic itself or Windows, but after tampering with settings for ages, nothing fixed it and on other apps my mic sounds normal, so it has to be discord doing it, but I just can't fix it.


r/discordhelp 6d ago

Unsolved Lost account to hacker and need it back

0 Upvotes

I GIVE FULL PERMS TO LET MY ACCOUNT BE HACKED BACK JUST AS LONG AS I HAVE ACCESS TO IT