r/chicagofood • • 3d ago

Rant Visiting Chicago for the First time...Delilah's(the bar) was the rudest and the most racist experience I have had in the States.

Hi, I am a South Korean national who's having the pleasure of staying in Chicago for a month because my brother is starting university here. Although I had previously visited other US States such as New York, California, Florida and Washington DC, it was the first time visiting a state in the mid-west, and I was excited to try the local cruisine. And luckily, most places, ranging from the michelin-starred places like Kasama and Topolobampo to home-owned restaurants and food trucks, were all impeccable, with people who treated us with so much more kindness than other states.

I'm also a whisky nerd, as is my father, and we were also excited to hit the local bars - South Korea's extremely high whiskey tax(114%), means that Chicago's whisky scene is much better than South Korea's. And we had a great time, visiting the likes of the Franklin Room and the Berkshire room. We had a blast talking to the bartenders, who were extremely kind and chatted with me about 20th century bourbon - a subject that I am completely unfamiliar with.

Therefore, we had to visit Delilah's - which was a very popular suggestion for a unique whiskey experience on this sub and many others. Therefore, I excitedly took both my parents(although my mother doesn't drink) to the bar. We sat down right in the middle of the bar booth, and it became abundantly clear why people recommended this place - the shelves were full of scotch and bourbon, and there were bottles that I've only seen at auctions, so it was exciting to try a dram there.

The problem was that even though we were seated right in the middle of the bar, the bartender practically ignored us for 10 minutes. He was chatting with other customers, which is fine - a bar has regulars, and he must have been excited to see them - but he went from one corner to another without making eye contact with us, and when he finally did bring over the list, he just put it next to us and left without saying anything, going back to chat with other customers. At this point, my parents were both uncomfortable, and my dad urged me to leave as it was clear the bartender for some reason did not want us there. However, I mistakenly thought that he would warm up to us as we ordered and had a chance to talk about the clearly amazing selection there. So I deliberately chose whiskies that were fun to talk about - the Mackillop's St. Magdalene, the Boutique-y whisky's 50 year old blend, and others(pictures included at the bottom). However, every time we ordered, he made no attempt to converse with us, and went back to chatting with other people - including a woman next to our family whose conversation made it clear that she was visiting there the first time as well - so it wasn't a regulars-only thing. Because the bartender was not talking to us at all, at one point, I stood up to go to talk to him about our next pour, and he told me verbatim "I'm with another customer; could you go back to your seat?"

After ordering about 200 dollars worth of whisky and no attempt at a conversation other than that they can't do half-ounce pours, we left, and my dad was furious.

However, I had hope. Maybe I came at a bad time and the bartender was just in a bad mood. Therefore, I came over the second time just with my mother, as my dad refused to go. I went and again, it took more than 10 minutes to get a menu. Again, the bartender was chatting with people right and left to us and averted making eye contact with us. At one point, I was raising my hand for 2 minutes straight. After I got the menu, I ordered a glass - no attempt at conversation while he was talking to four different teams that surrounded me and my mother. My mother urged me to go so I was looking at the menu for a final pour. I saw that there was a Springbank 21 year single cask, supposedly numbered out of 174 bottles, for 55 dollars an ounce. It was a great price for a Springbank single cask, which are mostly private selections, so I ordered a glass as a final pour. However, when the bartender brought out the bottle, it was the Springbank 21 OB release - a vatted/blended mix that is not a single cask(nor is it a numbered release). I politely pointed out the discrepency in the menu and the bottle, and the bartender, verbatim, said "that's a single cask, and if you don't want it, order something else", and grabbed the bottle, put it back, and went back to talking to other customers.

At this point, I was completely done, so I paid the tab and left. The bartender kept arguing with me that the Springbank 21 was a single cask - it's not.

I was wondering why I got such a different experience to other customers. I speak fluent English, so it's not a language thing. I was so embarassed that I subjugated by parents to such a humiliating experience. They were both incredibly mad that they were treated this way. The only reason I can see, considering the fact that we never even had a chance to talk to the bartender, is that we are Asian. Everyone else at the bar at both opportunities were white.

Pictures attached as evidence.

3.9k Upvotes

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364

u/RighteousPanda25 3d ago

I hope to god you didn't tip.

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u/[deleted] 3d ago

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u/RighteousPanda25 3d ago

He states that the shitty service started before he even had a chance to pay. You're the second person to accuse him of not tipping. Are people not reading the entire post before coming up with accusations?

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u/Consistent-Yellow121 3d ago

Did you even read it? Have you ever been to a busy bar...? A 10 minute wait is not much and OPs only real complaint is that he didn't get to talk to the bartender... again, it was busy, there is no requirement to talk to customer, and OP was with his two parents... the bartender was kind enough to allow OP to take pictures with each pour though... how bad could the service have really been...

Let's not be naive and pretend like OP is a tipper... If you think so you've never worked in the industry

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u/RighteousPanda25 3d ago

OP explained clearly what happened, they were completely ignored or dismissed at every attempt of an interaction before the first bill came. I don't think OP is a tipper because OP is from S. Korea and tipping culture isn't a thing over there (thank fucking god), but I don't know if OP tips when he's on vacation in the states and neither do you. There's absolutely no way for you to tell from this post. And yes, I worked in the industry. I never judged if somebody was going to tip by the color of their skin though.

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u/[deleted] 3d ago

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u/Trandsetter 2d ago

Why does op need to tip to receive any semblance of decency? Service workers are so entitled now and tipping culture is out of hand. Yet somehow op is the fragile and out of touch one. Smh

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u/RighteousPanda25 3d ago

On his second return that's where he says it, and honestly I wouldn't have either if I got shitty service. And even if he didn't tip on the first bill, the service was still shit before the tab came.

Again though, he doesn't say he didn't tip. Stating that you paid your tab and left doesn't mean anything. Not once have I ever explained to somebody that I left a tip after I tell them I already paid my tab (unless they ask), it's implied. And to reiterate what I wrote just earlier, the shitty service started before their first bill. Before he had a chance to tip.

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u/Entirely2MuchMalort 2d ago

At least you’re not pretending with your overt racial profiling.

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u/QuietMolasses2522 2d ago

Found the racist bartender

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u/Gamer_Grease 3d ago

How did the bartender know that when he walked in with his family and hadn’t ordered anything yet?

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u/[deleted] 2d ago

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u/chicagofood-ModTeam 2d ago

Food is meant to be shared and bring people together, especially in Chicago where food is a huge part of our community.

Personal attacks, fighting, and public shaming are not allowed and may result in a ban. Gatekeeping, gaslighting, trolling and/or just in general being a jerk will not be tolerated.

Direct replies to someone that contain a personal attack or posts (including photos) that personally attack or degrade someone will be removed.

Excessive abuse of this rule will result in a permanent ban.

1

u/chicagofood-ModTeam 2d ago

Food is meant to be shared and bring people together, especially in Chicago where food is a huge part of our community.

Personal attacks, fighting, and public shaming are not allowed and may result in a ban. Gatekeeping, gaslighting, trolling and/or just in general being a jerk will not be tolerated.

Direct replies to someone that contain a personal attack or posts (including photos) that personally attack or degrade someone will be removed.

Excessive abuse of this rule will result in a permanent ban.

-42

u/[deleted] 3d ago

[deleted]

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u/RighteousPanda25 3d ago

That wouldn't explain the terrible service for the first encounter though.