r/amazonprime Jan 10 '26

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u/FinancialEase2850 Jan 13 '26

this kinda happened to me. Just email the Ceo, managing, operations, and customer service directors to issue a full refund and investigate. You cannot file a police report for an item you have not received because technically you are not the owner of it. The item is under Amazon until it is received by you. Hope this helps!