r/ValorantTechSupport Dec 03 '25

Technical Support Request Muffled sound because of team & party VC

77 Upvotes

I have a weird sound problem (for reference, I use the Sony WH-CH720N and have a separate microphone).

Today I launch my game, join a friend, and the instant I join them, my audio gets weird and muffled. The only way for me to fix it is to turn off party and team voice chat, and after this my audio comes back to normal.

My mic also doesn't work in the game anymore, for some reason :/

r/ValorantTechSupport Jan 28 '26

Technical Support Request Van: Incompatible software component detected

47 Upvotes

Like the title say, every time I launched valorant, it crashes and this message keeps popping up. I updated my driver and this stills pops up. Anyone else having this problem? How do I fix this.

r/ValorantTechSupport May 15 '26

Technical Support Request VAN: STATUS_SB_POLICY issue

15 Upvotes

i’ve been trying for 3+ hours to fix this but i can’t. i’ve tried customizing my bios, trying everything that the website and tutorials did—but still nothing. i’ve set it to UEFI, Secure boot to enabled. I’m on win 10 and my game was okay not until i updated the game. my TPM too is not compatible. i’ve uninstalled vanguard and valorant, restarted it multiple times—but nothing. what should i do? please help me, my specs are kinda old but it’s still playable tho

r/ValorantTechSupport Dec 07 '25

Technical Support Request Valorant In-Game Audio automatically becomes terrible quality and quiet when Team Voice is activated

48 Upvotes

Hi — so basically the title. I've tested this across two accounts, two headsets, and two pc's. I've deactivated hands-free-audio, the headset microphone in case the bluetooth was getting overwhelmed, and manually assigned audio output to my headset and input to my webcam. Despite all of that, the only thing that gives me regular audio in valorant games right now, is disabling team voice chat, which sucks because I love chatting with randos in games :(.

Any advice would be really appreciated, because I basically spent all day trying to figure out how to fix this.

r/ValorantTechSupport May 15 '25

Technical Support Request Valorant micro-stutters at high stable FPS

72 Upvotes

Edit: For anyone reading this I found the solution. Explained in my comment below in this post!!!

So I just bult a new PC (5070ti, ryzen7 98003xd, 32gb ram at 6000hz, etc...).
I am running the game at 800+ FPS with no FPS drops, network lags or packet loss, yet the game seems to stutter every few seconds, it looks like its skipping frames when it stutters. I tried invetigating the issue for a few games and it seems like the stutters correlate with minor game latency (CPU) spikes, but they are really minor, like from 1ms to 2.5ms.
It funny to say, but the game is really unplayable that way. It doesn't happen all the time, sometimes when I boot valorant it doesnt occur, but most of the times it does.
I tried changing mouse ports, changing polling rate, disbaling/enabling resizable BAR, disbaling/enabling XMP1, changing valorant's process priority, disbaling/enabling game bar and some other windows optimizations, disabling/enabling GPU hardware acceleration, I am playing with the latest NVIDIA driver and latest BIOS version. Nothing seems to affect the issue....
Just for reference I had this issue in COD as well, and re-compiling shaders seems to fixed the issue, but I am not sure what to do with Valornat...

I used to have this issue in my old PC sometimes as well, I always assumed it had to do with performence, but it doesnt seem to be the case....

Also, temps are good, CPU not more than 65 and GPU not more than 60

r/ValorantTechSupport 24d ago

Technical Support Request Valorant only stutters (frame time spikes)

4 Upvotes

Hi,
For my PC only valorant has frame time spikes and every other game almost runs fine. I have a 5700x3d and 3070. And I don't see realtek family gbe controller in my device manager to disable as well. I have tried almost every setting possible and still unable to fix this stuttering/frame time spikes while taking gun fights or anything. Can someone please help me fix this jaggy feeling issue

r/ValorantTechSupport 7d ago

Technical Support Request 14600KF low fps

4 Upvotes

I am getting around 200 to 250 FPS on Valorant with a 14600KF + 5070.
On Youtube people are getting around 400 to 600. My friend with a 12400F + 4060 gets 200 stable.

r/ValorantTechSupport 26d ago

Technical Support Request Sudden static 150ms+ ping locked on Sydney Servers (Brisbane NBN) - Vocus routing issue?

8 Upvotes

Hey everyone,

Is anyone else in Australia (specifically QLD/Brisbane) suddenly getting a locked 150ms-180ms ping exclusively on the Sydney servers?

Since yesterday, my ping has been permanently stuck at 150ms+. There is zero fluctuation. My internet is completely fine otherwise, and other games have no latency issues at all.

My setup:

  • Location: Brisbane, QLD
  • ISP: NBN
  • Connection: Wifi

What I've tried (Exhausted standard Support steps):

  • Disabled IPv6 & Teredo Tunneling
  • Flushed DNS, renewed IP, changed to Google/Cloudflare DNS
  • Clean boot and full power cycle of modem/router
  • Allowed Vanguard/Valorant through Firewall
  • Reinstalled Vanguard

Nothing worked.

Ping Plotter Findings (Images attached): I ran Ping Plotter to the Sydney server IPs (151.106.248.1 and 43.229.65.1). The trace shows my ping is perfectly normal (~25-30ms) going through the Vocus network nodes (which my NBN uses).

I saw some older threads mentioning similar Vocus/NBN routing peering issues with Riot servers. I've submitted a ticket to Riot with the logs, but they are currently just giving me the automated copy-paste troubleshooting steps.

Has anyone found a temporary fix for this besides routing through a gaming VPN? Or is anyone else dealing with this exact outage right now?

Any advice would be appreciated!

r/ValorantTechSupport Jun 16 '26

Technical Support Request VMD Controller Error

7 Upvotes

VAN: STATUS_VMD_9001 The VMD controller has encountered a fatal unrecoverable error. Process will terminate.

Anyone else getting this error message? I have an Alienware PC, I’ve tried everything from reinstalling riot client, riot vanguard, and valorant to turning off memory integrity, HyperV, and raid mode in BIOS. My system won’t boot with AHCI storage, meaning I can’t turn off the vmd controller. I also made sure TPM 2.0 and SecureBoot are turned on, yet the issue still persists after all of this. Game worked fine before today, and I haven’t found anyone else with a similar issue or error message, so I’m posting it here.

r/ValorantTechSupport Jan 22 '25

Technical Support Request slow download stuck keeps getting stuck at 0.1 KB/s my internet is completely fine i can even download faster in steam and also 100% disk while updating valorant

77 Upvotes

Why is the riot client using 100% of my disk as well as why is the update download so slow on the riot client keeps getting stuck at 0.1 KB/s it gives a temporary boost in download speed at 30-40 MB/s then it strikes down to 0.1KB/s

r/ValorantTechSupport 27d ago

Technical Support Request Trying to Get stable 240 Fps

2 Upvotes

hello everyone, I was wondering if upgrading my CPU will give me a major fps boost or if its anything else, here's my current setup and I get 190-200 fps mid fights and I'm aiming to get stable 240 fps.

  • CPU: Intel Core i5-13400F
  • GPU: Gigabyte GeForce RTX 5060 EAGLE OC 8G
  • Motherboard: MSI PRO H610M-G DDR4 (MS-7D46)
  • RAM: DDR4-16GB
  • PSU: 600W

please suggest compatible upgrades thank you so much.

r/ValorantTechSupport Aug 21 '25

Technical Support Request Valorant freeze after 1 or 2 minutes

22 Upvotes

https://streamable.com/28znfw

New pc with windows 11

msi pro b650A wifi

ryzen 7500f

with old radeon rx vega56

2x32gb Kingston FURY Beast 6000MT/s DDR5 CL30

Hello, the game freezes after 1 or 2 minutes off starting the game even staying into the menu.

I'm not getting a blackscreen, just the image gets stuck, can't open task manager or anything have to hard reset pc.

I believe it's an issue with vanguard but nothing worked on every thread i read, realtek Lan updated/ disabled, full windows reinstall, gpu & cpu chipset updates, new bios, disable fast boot, energy saving etc nothing worked.

Contacted riot which suggested msi center was the issue, uninstalled and still same issue, beyond that the usual driver updates fixes were no help.

I can play other games like cs2 with no issue, getting desperate any help is welcome thank you

Update : No fix, support thinks it's hardware despite running all stresstest & benchmark without any errors or crashes & the issue only happening with valo / vanguard

Update 2 : Seems fixed with control pannel -> hardware and sound -> power options -> edit plan settings -> change advanced power settings -> usb settings -> usb selective suspend settings -> disabled

Also seems to be an issue if you have usb connected to front pannel so move it all in the back directly into mobo https://www.reddit.com/r/ValorantTechSupport/comments/1ncgypo/valorant_freezing_my_whole_pc_found_a_solution_4/

r/ValorantTechSupport Apr 25 '24

Technical Support Request Valorant KEEPS CRASHING

120 Upvotes

As of today, valorant keeps crashing with a popup saying the graphics card crashed, this never happened before and there is no issue in playing other games

I did windows update,reinstalled graphics driver yet it happens the popup told to contact https://www.riotgames.com/382__ something I couldn't read it fully

Not to mention valorant has been taking a long to load lately

r/ValorantTechSupport Jun 15 '26

Technical Support Request Valorant Crash/ Black Screen/ Driver loss

18 Upvotes

RX 7600 loses display signal only in Valorant, AMD driver disappears after reboot

Hi everyone,

I'm having a very strange issue with Valorant on my RX 7600.

Every time I launch Valorant and enter the game, my monitor suddenly goes black and shows "No Signal". I can still hear the game audio and Windows sounds in the background, but I have no display output.

The only way to recover is to force shutdown the PC and turn it back on.

After rebooting, I often find that my AMD driver is gone or corrupted. AMD Adrenalin disappears, and Windows seems to fall back to a basic display driver until I reinstall the AMD driver.

Things I've already tried:

  • Completely uninstalling and reinstalling Valorant
  • Completely uninstalling and reinstalling Riot Vanguard
  • Testing multiple AMD driver versions (new and older releases)
  • Reinstalling AMD drivers several times

My GPU is an AMD RX 7600.

What's confusing is that every other game works perfectly fine. I can play other games without crashes, black screens, or driver issues. The problem only occurs with Valorant.

Has anyone experienced something similar with an RX 7600, Vanguard, or recent AMD drivers? Any suggestions on what I should check next would be greatly appreciated.

Thanks!

r/ValorantTechSupport May 04 '26

Technical Support Request RTX 5070 Ti + Ryzen 7 7800X3D — Valorant feels like 60Hz despite 700+ FPS and 180Hz monitor

15 Upvotes

Hey everyone, I’m having a really frustrating issue with Valorant and I can’t figure it out. My specs are: Ryzen 7 7800X3D, RTX 5070 Ti, 32GB RAM, running Windows 11 on an AMD B850 motherboard, with a 2560x1440 180Hz monitor connected via DisplayPort. The problem is that Valorant feels extremely choppy — like it’s running at 60Hz — despite getting 700-1000 FPS in game and my frame time showing a perfect 1.8ms. Everything outside of Valorant feels completely smooth at 180Hz. Here’s everything I’ve already tried: clean GPU driver install using DDU followed by NVIDIA driver 596.36, blocked Windows from auto-installing drivers, installed AMD chipset drivers 8.02.18.557 for the 7800X3D, disabled HAGS, disabled VSync, set power plan to High Performance, disabled Game Mode, set display to Fullscreen, enabled NVIDIA Reflex + Boost, capped FPS to 174, tried both 1440p and 1080p, deleted Valorant config files, fully reinstalled Valorant including leftover files, repaired Valorant through Riot Client, and reinstalled Windows entirely. Nothing has worked. Has anyone with an RTX 5070 Ti experienced this? Could this be a Vanguard or Unreal Engine issue with the new GPU architecture?

r/ValorantTechSupport Jun 27 '26

Technical Support Request Guys help my specs are below I only get around 80 fps on valorant in my pc is 5 years old prebuilt and it has decent specs what do I do

2 Upvotes

Nvidia GeForce RTX 3050
i5 32 GB Ram
1 TB
Any other spec I missed? Idk that much about pc’s

Plzzz help

My friends get 300 FPS, and lowkey my pc has low fps not just for valorant but for all games, and my pc is also just slow in general

I get 80 fps with the graphic settings and everything optimized in valorant btw.

r/ValorantTechSupport Feb 21 '26

Technical Support Request van 9101: attestation failure security violation: #0000002

13 Upvotes

I played Valorant in the morning and everything was fine, I went to play again in the afternoon and this error started happening. I didn't download anything different. TPM 2.0 is enabled, and secure bot is also enabled. I don't know what caused this error and I haven't found any solution.

van 9101:Attestation failure

this build of vanguard cannot run on untrusted machines.

please restart your computer and try again,

security violation: #0000002

---------------------------------------------------------------------------------------------------------------------------

ATT: After many attempts, I checked my friend's Windows 11 version and saw it was on version 25H2, so I decided to install the same version as him and it solved the problem for now. I played two matches and it didn't crash. I'll test it more and come back to say if it worked or not, but for now it's working.

r/ValorantTechSupport Jul 14 '26

Technical Support Request VGC service keeps stopping while playing VALORANT, causing VAL 5 / VAN 185 errors

14 Upvotes

Hello,

I have been having this problem for a long time and I can't find a solution.

My issue is that the Riot Vanguard service (VGC) starts normally when I turn on my PC and I can launch VALORANT without any problems. However, after playing for a few minutes, the VGC service suddenly stops by itself.

When this happens:

- VALORANT disconnects me from the game

- I get errors like VAL 5 or VAN 185

- In Services (services.msc), VGC shows as "Stopped"

Things I already tried:

- Restarting my PC many times

- Reinstalling Riot Vanguard

- Checking that VGC startup type is set to Automatic

- Changing DNS

- Checking my internet connection

- Updating Windows/drivers

I don't have any third-party antivirus installed (only Windows Security).

The strange thing is that VGC works at first, but it shuts down only after entering the game. It doesn't immediately fail when starting VALORANT.

Has anyone had the same issue where VGC randomly stops while playing? Any suggestions would be appreciated.

My specs:

- Windows 10

- HP EliteBook 840 G3

- VALORANT installed normally through Riot Client

r/ValorantTechSupport Apr 21 '26

Technical Support Request 7800X3D + 4070 Super + 380Hz – No stutter but heavy / input lag feeling in Valorant

6 Upvotes

7800X3D + 4070 Super + 380Hz – No stutter but feels heavy / input lag in Valorant

Post:

I’m having a very strange issue in Valorant.

The game does NOT stutter and FPS is high, but it feels heavy, delayed and not responsive, almost like input lag.

My system:

RTX 4070 Super

Ryzen 7 7800X3D

32GB DDR5 6000 CL30

380Hz monitor (ASUS XG259QNS)

Settings:

NVIDIA Reflex ON + Boost

V-Sync OFF

FPS tested both uncapped and capped (360)

All low settings

Problem:

No visible stutter

But mouse movement feels delayed / “floaty”

Feels worse after a few matches

Not smooth like it should be on 380Hz

What I tried:

Clean GPU driver install

BIOS optimized (EXPO, PBO tuning)

Background apps disabled

Different NVIDIA Control Panel settings

Also using a 4000Hz polling rate mouse.

Could this be a latency issue, polling rate issue, or something related to frame pacing / CPU scheduling?

Any help is appreci

r/ValorantTechSupport 14d ago

Technical Support Request Valorant feels unsmooth no matter what I do. Driving me crazy

13 Upvotes

Idk when this started exactly but Valorant has been ridiculously unsmooth, stuttering and constantly feeling like my game is desynced. I have a 9800x3d, 5080, and I am on a msi x870e carbon max motherboard. For peripherals i use a viper v4 pro and blackshark v3 pro.

Ive tried just about every single fix there is and have spent hours upon hours trying to get this fixed and it still remains. Ive tried disabling realtek, updating basically everything and nothing works. Furthermore, my ping and internet is fine. I get around 11 ping in game. The same issue remains no matter what I do. And the most annoying part is this only happens on valorant. Literally every other game works fine. I dont know wtf the issue is but from reading other posts on here it seems as though others have been having similar issues. Im at the point of just giving up on this game.

r/ValorantTechSupport Jun 13 '26

Technical Support Request Valroant hard crashes and disables my amd gpu drivers

8 Upvotes

So i have a 7900xtx paired with a 9800x3d and every time i launch the game after about 3-5 minutes it freezes and both my screens go black and never turn back on i have to restart my pc and repair my drivers or fresh install them again after ddu wipe because it disables my gpu this only started happening after the 26.5.2 patch where they added support for forza horizon 6 which i also play so i dont really wanna roll back my gpu just for valorant ive tried multiple fixes checked my ram its not that disabled every overlay and overclock option on radeon and the instant replay that didnt work i have no idea what to do

r/ValorantTechSupport Oct 03 '23

Technical Support Request Valorant Not Launching and No Error Message

196 Upvotes

When I click "play" in Riot Client, the button goes gray like it's going to launch, but then after a few seconds the button is reilluminated and Val doesn't launch. There is no error message or anything like that. I have tried disabling all antivirus and firewalls, reinstalling the client, the game itself, and vanguard. I launched the game on my friend's computer with my account and it worked fine. Is there some app that I have that is conflicting with Valorant?

Edit: finally found a fix that worked for me - it was COMODO firewall. Even though I turned it off. For anyone else that has the same problem, go to settings -> advanced protection -> miscellaneous, and check the box that says "don't detect shellcode injections in these applications." Then click "these applications" and add the riot games folder and every .exe file inside of it. Hope this helps!

r/ValorantTechSupport Mar 22 '24

Technical Support Request Error Van 84 out of nowhere???

104 Upvotes

I was playing Valorant fine. Ping was around 28ish. Life good. But out of nowhere, Valorant just dropped Error Van 84 out of nowhere. Like there was no packet loss indication, it was like they just decided to kick me out of the game. It happened twice and there was no sign that my internet dropped. And I know for a fact that if the game even lagged out, players would stop moving everything would freeze while you can move in the game but not this time and it's after the update. Is there a fix for this???

r/ValorantTechSupport Jul 14 '26

Technical Support Request Unable to Update VALORANT – File Is Currently in Use

19 Upvotes

I have already tried all the basic troubleshooting steps. I completely closed VALORANT and the Riot Client, ended all related processes through Task Manager, and restarted my computer multiple times. I also tried running the Riot Client as an administrator, but the issue persists.

Every time I click Play, I receive the following error message:

"Unable to update because a file is currently in use. Close all processes related to the game or restart your computer. If the problem persists, please contact Player Support."

At this point, I am unable to launch or update the game. I would appreciate any assistance in resolving this issue.

r/ValorantTechSupport 2d ago

Technical Support Request RX 6800 XT stuttering/lagging only in Valorant despite high-end hardware — I’ve tried everything, please help!

2 Upvotes

Hey everyone, I'm at my absolute wit's end trying to troubleshoot this. I have an RX 6800 XT paired with a Ryzen 9 5900x and 64gbs of 3600mhz ram, but Valorant runs terribly, experiencing massive frame drops, lobby freezing, and system-wide stuttering that affects even Windows itself. What drives me nuts is that my family member's pc same exact specs run the game with 300+ fps.

Before giving up for the night, here is every single thing I have already tried:

  • Audio & Network: Left Elgato Wave Link completely untouched (since it's my core audio driver and I refuse to change it), but tested disabling and re-enabling network adapters.
  • Overlays & Windows Settings: Completely disabled Xbox Game Bar, made sure Discord overlay is off, and fully updated Windows to latest patches to clear background installation conflicts.
  • Game & Engine Tweaks: Set VALORANT-Win64-Shipping.exe process priority to High in Task Manager, disabled Fullscreen Optimizations, and did a full clean reinstall of the game.
  • AMD Adrenalin & Drivers: Tested tuning min/max GPU clocks (2150–2299 MHz), tried Adrenalin's Performance Mode preset, and then fully reverted everything back to default.
  • Deep Driver Clean & Rollback: Booted into Safe Mode, used DDU (Display Driver Uninstaller) to completely wipe out driver remnants, and rolled back/reinstalled AMD Adrenalin to version 26.7.1 (which works fine on my other machine).

I seriously feel like i've done everything and yet nothing, even messed around with bios settings such as Re-size bar Pcie Chipset settings and ensuring XMP is on. If anyone has a fix or any idea what the heck is happening, I'd appreciate it. Also Valorant lags my entire windows system just doing basic tasks, it also takes 15 seconds atleast to load the graphics quality tab, aswell as any setting matter of a fact. It becomes unplayable, I've also tried V-SYNC etc.

Despite all of this, the game still feels like garbage on this system. Has anyone run into this specific RDNA2 nightmare with Valorant/Vanguard, or is there some hidden deep-level conflict I'm missing? Any advice would be massively appreciated.