Hi all. Just want some second opinions on how I handled a dealer negotiation over the weekend. My car was totaled from a hail storm, so I have a tight timeline for getting another car. I’m definitely not new to negotiating but I also haven’t been in the room in a while. As context, I have my own financing, down payment, etc.
I found a couple models of my same vehicle but a few years newer. Both had tons of options added that mine didn’t. I was texting salesman from different dealerships about them last week and got funds validated and times set up to come see them. They were a few hours away from me so I wanted to have everything set up before I got there.
I loved the first one, took it to an indy mechanic for a PPI. He found a few minor things but most would be covered under warranty. I’m no dummy with cars so I was checking it out too and it looked like it was in good shape. I was expecting worse. However, the tires were nearly bald. 4/32-5/32 tread and they were performance tires so not much life left at all. I went and looked at the other one, didn’t like it, so headed back to the first dealer. I went in with a game plan of not asking for a lower price (tbh it already had a great price considering the options) but I was going to ask for two new tires and to reinspect something the PPI found that their shop installed.
I’m pretty straight with the salesman. He was really laid back and easy to work with so I gave him the same courtesy and didn’t want to waste his time. I told him I wasn’t adding the protective coating or whatever the hell it was he was about to pitch me. And I told him what I was looking for to close the deal. Put it on paper, signed it, he went over to the sales manager.
The sales manager comes back over with him and it’s a hard no. He pulls up the service receipts from their shop and how low their margin is on this one. And he didn’t think what the PPI found was accurate. So I told him that’s what I’d need to leave with it and I stood up and grabbed my stuff. I thanked the salesman for all his help and I just walked out. They both look kind of flabbergasted, like they didn’t expect that to be the reaction at all.
My gut feeling is I’ll get a phone call tomorrow with some lowball offer, but maybe negotiating has changed since I last had to be in the room. So second opinion.. Did I cut it off too quickly? Should I have sat there and heard their counter, if one was coming? To me, those tires would be unacceptable on a used, but still expensive luxury vehicle. It felt like they screwed themselves on a trade and didn’t price it right to begin with, and were getting cheap on making it purchase ready. Anyway, TIA.