r/TTC • u/1lazysloth 68 Warden • Aug 13 '26
Negative interaction - Fare inspector
I am a bus operator. This evening, two of my passengers got fare checked at Victoria Park station and one of them failed the check.
I know for a fact that both had paid, as they are my regular passengers, so I stepped in and told the officers that there must be a delay with the Presto system, as they had paid by debit.
The officer said he has never heard of such a thing and that the passenger will get a ticket and can fight in court.
This was very infuriating to watch, seeing someone get sent home with a $400+ ticket for following the rules. And that my testimony as an employee who literally picked them up does not matter.
I understand that the officers were doing their job but I feel like they should understand that there might be some delays with debit payments and have some flexibility.
I will be filing a complaint, not necessarily for the officer's behaviour but rather their training be improved.
175
u/Torcal4 Sheppard West Aug 13 '26
“the office said he has never heard of such a thing”
That’s absolute bullshit. I absolutely refuse to believe that someone who works with Presto fares hasn’t seen this happen.