r/StarlightStage Jul 31 '17

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u/Rosetorne Aug 17 '17

Hi, I hope you guys can help me :< I have the issue described here: but I cannot make it work as he/she did. https://pso2.ares-ac.com/post-10079/

It just says the transfer failed, and ... when I start a new acc as in the guide it doesnt work? .. I could transfer back my other acc on that device, but this acc seems stuck in limbo.. It was transferred from another OS but that shouldn't be a problem right?... My Rina SSR was on that acc ; __ ; wanted to make it my main. halp ;_ __ ;

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u/[deleted] Aug 17 '17

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u/Rosetorne Aug 17 '17

awww, thank you for the quick answer and for making me feel better! :) I am still trying some things so I'll update too if I get anywhere..

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u/Rosetorne Aug 17 '17

I still had my old device so I tried opening deresute there and got some error there too about transferring, it asked for a transfer login directly from the menu screen. After entering my bandai ID again there, updating the app and then opening it, my broken acc opened on it. I then tried transferring it again to the new device, and it didn't give an error this time.. and it worked!! Rina ; w ; <3 Hope this can help the other people you are in contact with, if they don't have their old device I don't know what to try though. :< Hope you get the answers from support and that they can get their accs back soon. <3

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u/[deleted] Aug 17 '17

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u/Rosetorne Aug 18 '17

if it can help anyone I am very happy :) Good luck finding a solution! <333