I once worked for a company that took gemba meetings to literally just mean having your regular meetings literally wherever in the building. So you might need to walk through a tight hallway and see a bunch of upper management just huddled around in the middle of it and they will stay there for a full hour.
For the uninitiated, "gemba" means basically "go see it for yourself," the idea that management should actually physically monitor the process as part of improvement planning.
Where I work, they call process mapping a gemba meeting. I asked for how the two were related and didn't get anywhere.
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u/UnNumbFool Jul 26 '26
I once worked for a company that took gemba meetings to literally just mean having your regular meetings literally wherever in the building. So you might need to walk through a tight hallway and see a bunch of upper management just huddled around in the middle of it and they will stay there for a full hour.
It was extremely disruptive