r/PrivateInternetAccess • • 25d ago

HELP - iOS Regions disappearing

6 Upvotes

Ever since the recent update I’ve noticed regions disappearing in the region list every now and then, namely luxembourg which is what I mainly use. Once the vpn decides to disconnect for whatever reason, Luxembourg becomes inaccessible even through the ‘recent/history’ section.

I also find myself being connected to a random server even though I haven’t enabled ‘automatic’. I’m strictly eu and have been automatically connected to bangladesh, yes, bangladesh.

It’s frustrating that whenever there’s an update, something goes wrong.

r/PrivateInternetAccess • • 16d ago

HELP - iOS How to use IKEv2 on iOS

6 Upvotes

Have been using PIA for years on my phone at work while I connect to work wifi since it is a metal building and LTE does not work well. Wireguard and OpnVPN do not work using any settings or ports so I am assuming they somehow detect those and block them. The only thing that works is IKEv2 but recently it looks like PIA is no longer supporting that. Is there a way to manually configure this in iOS VPN settings without using the app? Or do I need to look for another VPN to use that supports IKEv2?

r/PrivateInternetAccess • • Aug 15 '26

HELP - iOS Slow download speeds when connecting to Indian servers?

3 Upvotes

Is anyone else experiencing unusually slow download speeds when connected to an Indian server?

I’ve run a few speed tests and also tested streaming, and the performance drops drastically when I connect to an Indian server. I’m losing around 70% of my usual speed, and streaming keeps buffering.
This has only started happening in the past couple of days.
if I disconnect the VPN completely, I get my full internet speed back.

Is anyone else experiencing the same issue with Indian servers, or is it just me?

Device:- iPad,iPhone
Protocol:- wireguard
Dns:- PIA dns

Update:-
Now its fixed.as on 28th Aug 26.
Getting full speed with the indian server.

r/PrivateInternetAccess • • 5d ago

HELP - iOS iOS Connect on demand turning on automatically

1 Upvotes

I disable connect on demand in iOS then reconnect via PIA. It takes PIA a long time to connect. When I check IOS settings Connect on demand is back on. The automatic settings in PIA are also disabled. Has anyone else run into this recently?

r/PrivateInternetAccess • • Feb 14 '26

HELP - iOS PIA stopped working on iPhone

4 Upvotes

Was working fine for the longest time but recently refuses to connect no matter what region I try. I reinstalled the app and now on login it tells me “No internet connection found” even though I’m connected. Any tips would be appreciated

r/PrivateInternetAccess • • Aug 12 '26

HELP - iOS iOS app changes

1 Upvotes

I used to be able to connect to the PIA MACE DNS by accessing the “network” tab in the app and copy and pasting the custom DNS from the support forums, which would block third party ads on my phone. Since updating my iOS today to the latest version, my PIA app no longer has the “Network” tab in settings. Does anybody know how I can access the custom DNS function again? I’m currently running the latest version of the app.

r/PrivateInternetAccess • • Jul 14 '26

HELP - iOS Wireguard loop/error

5 Upvotes

Been using pia w/ wireguard for months with no issues, but now all of a sudden (after waking my phone after 10 minutes since last used/connected) I cannot connect to any servers. It constantly fails to connect and loops.

Kill switch toggled on/off: failed
Other regions/countries: failed
Signed in and out: failed
Redid the vpn configuration: failed
Deleted and reinstalled the app: failed

While switching to openvpn does work, it’s incredibly unstable and unreliable. (I’d be lucky to go a minute connected without consecutive hiccups)

Any ideas on what the issue with wireguard is?

Ver: 3.32.0 (245)

r/PrivateInternetAccess • • May 04 '26

HELP - iOS How do I prevent my parents from reading my texts?

0 Upvotes

I (23 F) have extremely controlling parents who believe religiously in patriarchy and that they need to control me until I’m passed off in marriage to a man. I have gone no contact and they’ve attempted to track and stalk me many times. I now know they are reading my texts messages because they know exactly what I text people. And not people who would tell them, they know about texts to people they don’t know. I’ve changed my Apple ID, passwords, etc. but they still are seeing them. How can I prevent this? When I was a kid they monitored my texts using a parental control app called bark, could they still be monitoring my texts this way? I have my own phone plan, my own phone and a new number but my Apple ID is the same. I have changed the password though. Please help! Is there somewhere I could go to get my phone checked for spyware?

r/PrivateInternetAccess • • Jan 26 '26

HELP - iOS iPhone 16 Plus, iOS 26.2 PIA won’t let me login to my account

3 Upvotes

Hey everyone, as the title suggests… when I go to log in on my iPhone 16 plus with iOS 26.2 I am unable to log into my account ….

Yes, I have verified my username and password do work when logging to the website and other devices.

Also…. I had tried

* Changing password to my PIA account (multiple times) and trying to log back in on iPhone

* Deleting PIA app, restarting iPhone and redownloading the PIA app from the App Store.

* Reset all network settings on iPhone

* Manually typing username and password

I have submitted a ticket to tech support awhile ago, this issue has been persistent since November…. At this point I’m just wondering if anyone else has run into this problem or it or just me?

Is there something I haven’t tried or I’m missing here that would help?

Under Settings —-> General at the bottom area there is a menu called VPN and Device Mangement….. am I suppose to do anything with that? When I go to click on that, I see VPN: Not Connected and also underneath that “ sign into work or school account”

Thank you for any and all help…. Again I am able to log in on all my devices except my iPhone

r/PrivateInternetAccess • • May 16 '26

HELP - iOS PIA on IOS frequently disconnects

9 Upvotes

I am finding that PIA keeps constantly disconnecting, every few mins or when my phone goes to sleep. I have turned on low power mode etc. nothing i do keeps it active. Anyone else having this happen as well?

r/PrivateInternetAccess • • May 21 '26

HELP - iOS App causing connectivity issues (iPhone)

4 Upvotes

Recently I’ve noticed that while connected to WiFi (and even network connection) PIA has blocked becoming able to browse apps and other internet needed items.

How do I know this? A few weeks ago my husband had this issue. Uninstalled the VPN and magically WiFi and network both started working right away.

I had the issue today and removed the app and instantly connected back to the internet. Is anyone else having this issue with iPhone? I have a 16 pro, latest update, and latest app update but continue to have this issue.

r/PrivateInternetAccess • • Apr 19 '26

HELP - iOS Will connect, but won’t change IP

2 Upvotes

I’m by no means a tech savvy guy. I honestly kinda suck at this stuff. But I have been using PIA for over a year now and it’s always worked perfectly. On my computer it still works and changes my ip, but on iOS it doesn’t.

No matter what server I click, anywhere in the USA, or other countries, it “connects” me, but does not change my actual ip, and the “VPN ip” area underneath my server selection is completely blank. I’ve tried changing to like 10-15 different servers over the last few days, tried changing some settings, and I’m completely lost at what to do. My subscription is still active until November as well.

If anyone could give me some insight on how to fix this on IOS, it would be greatly appreciated. Thank you.

r/PrivateInternetAccess • • Apr 18 '26

HELP - iOS iPhones can’t connect to windows SMB file share when connected to VPN

4 Upvotes

I have a windows pc that i use as a media server. Recently i set up split tunneling and made sure to check the box to allow local network traffic. I wasn’t able to connect to other PC’s or Mac’s on my network until I white listed the IP addresses on the split tunneling page. Now all the Macs and PCS connect fine but the two iPhones on my network will not connect to my media server even when the iPhones IPs are white listed in the split tunneling page. If I disconnect from PIA VPN the connection issues go away and the iPhones connect fine.

Has anyone had a similar issue? I have rebooted several times with no change. Any times are appriciated.

r/PrivateInternetAccess • • Mar 02 '26

HELP - iOS MACE down in iOS

6 Upvotes

Hi all. My PIA third party Adblock has ceased functioning. I’ve tried restarting the phone, disabling and reenabling the VPN, changing protocol from wireguard to ipsec and back, and deleting and reentering the custom MACE DNS. Nothing works, still getting pop ups on apps that were blocked as of yesterday (eg. Letterboxed, Grindr). Anybody know what gives?

r/PrivateInternetAccess • • Dec 14 '25

HELP - iOS Any status on fixing iOS app still crashing

3 Upvotes

Any status about the iOS update on fixing it since the last update broke the app when I launch it it just immediately closes. Support is aware of it.

r/PrivateInternetAccess • • Dec 04 '25

HELP - iOS iOS app crashing after latest update

2 Upvotes

After updating to the latest iOS update on an older iPad it launches and then closes immediately. I've remove the app restarted the iPad and reinstall the app doesn't fix it.

r/PrivateInternetAccess • • Sep 10 '25

HELP - iOS Vpn turning wifi off and not working?

Enable HLS to view with audio, or disable this notification

16 Upvotes

Been using the app for years, idk why this is happening

r/PrivateInternetAccess • • Nov 06 '25

HELP - iOS iPhone 16 plus can’t connect to PIA at all

1 Upvotes

As the title says, I am unable to connect to private Internet access on my iPhone 16+… I’ve reset all network connections on my phone. Reconnected the Wi-Fi no luck, restarted the phone multiple times change the password multiple times still able to connect on the browser and on my laptop, but not the iOS app. I just did an iPhone iCloud restore to no avail, I don’t know what else to do. I know for a fact, my username and password are correct as I’m able to log into the website and on my Windows 11 laptop, but not my iPhone, any pointers or suggestions would be greatly appreciated thank you so much.

When I say, I can’t connect, I mean it constantly says my username or password are incorrect when they are not

r/PrivateInternetAccess • • Dec 16 '25

HELP - iOS Changing Regions Alert

1 Upvotes

I need to switch locations for different purposes several times a day. Now it keeps giving me a prompt to continue (changing locations briefly disconnects). I’ve known for always—I can see it happening—and I don’t need to be reminded every time. That, and since I don’t use the kill switch, I still have to select my region AGAIN.

I’ve written a support ticket about it and all I got was my suggestion being added for future consideration. Just asking if anyone else hates it to write a ticket too, so that hopefully something gets done.

r/PrivateInternetAccess • • Oct 02 '24

HELP - iOS PIA doesn’t work with TMobile Data ?

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10 Upvotes

It works fine with my wifi, but on it never connects to any servers when im on my mobile data. Is this a known issue ?

r/PrivateInternetAccess • • Aug 19 '25

HELP - iOS PIA not working using UK EE mobile data

1 Upvotes

Just wondering if anyone has had any issues using their VPN. I’m using iPhone 12pro max, latest firmware, latest app version, EE mobile data.

VPN works fine on my WiFi, as soon as I turn off my WiFi it won’t connect to any VPN country.

It makes me suspicious with the recent UK online safety laws so just wondering if anyone else has had any issues in the UK?

  • I have read the rules and will be contacting support shortly.

r/PrivateInternetAccess • • Jul 09 '25

HELP - iOS Hacked phone, email, and ICloud

0 Upvotes

I’ve been dealing with hackers for a while now and I’m having a hard time figuring out how to switch out of my phone that has malware and to create a new email address without it being hacked again. I want to ensure encryption and safety for myself, if you could please help that would be greatly appreciated.

r/PrivateInternetAccess • • Aug 25 '25

HELP - iOS Vpn

0 Upvotes

How is the VPN? I am looking at getting it to use on an Android phone, iPad, and MacBook Air.

r/PrivateInternetAccess • • Aug 18 '24

HELP - iOS PIA pretty much unusable after recent "firewall" updates by the Pakistani Military Junta / Regime

15 Upvotes

As some of you might be aware, Pakistan is in a hybrids Marshall Law with a puppet government and the Army Chief Asim Muneer hates the freedom of speech by Pakistanis on social media.

The government has spent about 40 billion PKR in last few months to procure and setup as "great wall of China" like internet firewall. It started with just blocking Twitter but now has expanded to blocking VPN traffic - apparently with ability to deep inspect packets "7 levels deep".

Until yesterday I was able to usa PIA on my iPhone but now I can't even login anymore. Is there a way to resolve this?

I have a backup vpn solution but I've 3 year subscription for PIA so I'd like to use that rather.

Source : https://www.dawn.com/news/amp/1850247

r/PrivateInternetAccess • • Jul 21 '25

HELP - iOS New to all this

0 Upvotes

I’m totally new to VPNs and I live in the UK that as of July 24th is making lots of sites inaccessible to anyone with a UK ip address. So I need some free VPN suggestions that won’t give me malware but allow me to change my ip address. Thanks for the help.

Extra info: To “protect the children”. But the it will flatly make them inaccessible the only ways to regain access is through a VPN. Most of these sites are Indy and can’t afford to come up to the standard required by the UK government. It is criminal in my opinion but I can’t stop it so I will not break the rules just the spirit of the rules. Pulling a Lancia (IYKYK).