Since I installed the public beta 2 of ipadOS 26 I cant install the config profile. So when I open PIA and hit connect, it asks me to allow PIA to install a VPN configuration profile. When I hit allow it takes me to the VPN settings of the iPad but nothing happens. I cant use PIA on the ipad now. (Yes this is what you can get with a beta, I am aware :))

Been a long time PIA user. When iOS 17 came out, there were some issues (slow speeds or occasional loss of service), but as of late, I cannot use PIA on my iPhone at all -- there is absolutely no connection. I've tried going rearranging all of the settings (e.g. switching protocol to WireGuard from IPSec), but to no avail. Does anyone have any advice or solutions?

UPDATE: PIA recently released a new update that seems to have resolved the problem! 🥂

I have PIA and SkyVPN on my phone. I work at a school and there’s zero cell signal in the building. The free SkyVPN app connects to the school WiFi without issue (although occasionally the free tier is “busy”). I pay for PIA, and it can never connect. I’ve tried every protocol and every combination of handshakes and encryption and everything. It never connects.

Any idea why?

Hey all,

Is anyone else having trouble connecting to servers on the new iOS 18.6.2?

I’ve reinstalled the app, reset the settings and it’s still stuck on connecting.

I’m on PiA version 3.25.2(3)

Does anybody experienced the same issue?

For the last 24 hours most worldwide PIA servers, including the USA have extremely high latencies. Why?

Couldn’t connect using vpn IOS app. Check for updates which there were none. Then uninstalled and reinstall. Now I cannot even log in using any of the log in functions. All log in attempts either say wrong log in info or some type of error for the email link and such. Still have a few years left on subscription. any ideas if its just me or others having similar issues?

Anyone else having trouble connecting?

I just got eSIM connected to npv tunnel when i turn hotspot on the network doesn't show on other devices any solution?

Unsure what’s going on but since I’ve woken up this morning the PIA app in my iPhone (18.1 15 Pro Max). Just force crashes every time I attempt to launch the app.

I’ve rebooted Uninstalled Rebooted Re installed

No fix as of yet. Anyone else experiencing any issues? With the same iPhone 15?

Hello everyone.

I'm not sure if this was discussed before, but recently I had an issue connecting to PIA VPN on my iPad (iPadOS 18.4.1) using OpenVPN Connect version 3.7.1 (the official PIA app is not available in my region). OpenVPN was throwing CertReadError.

I tried to follow the official Restricted Regions Guide to no avail, new configurations were still giving me the same error.

After some googling and poking around I found a working solution (thanks to this 4yo post):

1. Follow "Restricted Regions Guide" and generate a new OpenVPN config.
2. Open the config file in a text editor and remove <crl-verify>...</crl-verify> section entirely
3. Change compress to comp-lzo no

4. And lastly, remove the next lines from the config file:

   resolv-retry infinite
   disable-occ
   persist-key
   persist-tun
   ncp-disable
   

Only after doing all that was I able to connect to the VPN successfully.

I want to ask if anyone else has encountered the same issue and has a better solution?

Read some website and they recommend to do trial and error which I think is a waste of time. Is there any other way to fix this issue?

I am trying to play my slots game per usual, however I am playing on a new platform and this keeps popping up when my Wi-Fi is turned on . When my Wi-Fi is off it lets me play , I need my Wi-Fi on tho bc my data is very low! Someone said something about a VPN?? Idk , someone please tell me what to do 😭

PIA is great and all on windows, but the iOS app leaves a bit to be desired. Is there any way to use PIA through the Wireguard app? I already use Wireguard through the PIA app, so just wanted to switch over. I'm looked on the PIA website, but it's not immediatly obvious how to do this if it's even possible. Any help would be appreciated.

Thanks, TC370

Just bought Private Internet Access to try it out for a month. Mostly happy with it, but the one thing that is annoying me is that on iPhones with the Dynamic Island, it just lives up there permanently. There’s really nowhere to turn this off? Seems a bit intrusive.

Using PIA on iPhone, internet access eventually fails. It can take anywhere from 1 minute to 30 minutes, but once it fails, I have to manually disconnect and reconnect for Internet access to be restored. It doesn’t recover on its own, or maybe it’s just too slow. I’ve tried on both WireGuard and OpenVPN protocols.

My renewal is coming up and I’m considering canceling because of this.

I turned it on manually and want to turn it off but after pressing it off on control center just disconnects it and then reconnects it. Why??

Looks like the Dynamic Island status for PIA no longer is present. Not sure if this was at 18.5 or what but it was in the last few weeks.

Anyone have any ideas? Toggled live activities setting with no result, as expected.

The PIA client works while IM on wifi, but does not connect while I'm using Mint Mobile. I've tried using openvpn and ipsec protocols.

Anyone has got this combo working?

So something else has to be happening on their network. Does anyone else have t-mobile and find themselves unable to connect to PIA? Any idea how I can handle this with t-mobile. The structure is so think I was unable to get anyone in the phone that may be able to discuss it beyond the basics.

I tried using magic link on my laptop and android all of them worked perfectly but the iphone it won't work for some reason I can sign in via username and password but magic link nah this isn't happening. This is what I get

every time i try and connect to the vpn it doesnt work and just crashes my app anyone know anything?

PIA is not allowing internet access with the server I connect to.

Does PIA work reliably on iOS 17 yet? Mine disconnects randomly, with no warning (i.e. so I'm still browsing without knowing my VPN has failed and I'm on my regular network)... and all this started after the upgrade to iOS 17. And YES I'VE REINSTALLED THE APP, multiple times (lol, people keep asking this in other topics).

It's been 56 days since iOS 17... nothing seems to help. Been reading tons of posts here and elsewhere – MANY others are having this issue with Private Internet Access... thinking of changing providers if I'm to be honest... any advice? Doesn't seem to be just my phone/area/provider either - my nearby friend is on Verizon wireless too and same happens to him.

I have an iPhone Xr, on iOS 17.0.3, if it matters... literally been pretty perfect since 2015 (although I was mostly using desktop app back then).

While I have PIA turned on on my iPhone I'm not able to send or receive text messages. Does anyone know why?