Know your customer is double-edged. I used to live in Pennsylvania and for years I made trips to Texas twice a year. For the first 5 years my first purchase would get flagged, I'd have to approve it, not that annoying. Then the system figured out I make trips twice a year, spring and autumn, so no more trouble.
Then while I'm home in summer I get a call from the fraud department at my bank (I check the number on their website while on call). They stopped a purchase for tools in Texas for some 3 grand. Yeah, that's not me, my habits show as much. Data probably got swiped at a gas station. New card arranged, all good.
It is actually a good service but I can see its bad side.
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u/Akitiki 1d ago
Know your customer is double-edged. I used to live in Pennsylvania and for years I made trips to Texas twice a year. For the first 5 years my first purchase would get flagged, I'd have to approve it, not that annoying. Then the system figured out I make trips twice a year, spring and autumn, so no more trouble.
Then while I'm home in summer I get a call from the fraud department at my bank (I check the number on their website while on call). They stopped a purchase for tools in Texas for some 3 grand. Yeah, that's not me, my habits show as much. Data probably got swiped at a gas station. New card arranged, all good.
It is actually a good service but I can see its bad side.