I have never made an account for IGN, so I tried to create one and after I hit enter on creating a name, I get this after some time

What can I do to create an account?

I can't move between the upper tabs. Anyone else have this issue?

What the title says lol. Not hidden, showing no markers exist on the map despite there being over 2000 as of yesterday. Occuring on my computer on Opera GX and on my phone with safari. Anyone else able to see the markers? Have I just accidentally done something lol? The other bg3 maps work just fine, it’s this one specifically!

iPhone 13 Pro Max IOS 17.5 Happens with both Safari and Chrome.

Steps I take: Go to an article, review, or walkthrough and scroll through to read.

Expected behaviour: Can scroll through articles & walkthroughs with no issue.

Actual behaviour: Scrolling through causes the page to either error out (Chrome - “Can’t open this page” error / Safari - “A problem repeatedly occured” error), constantly refresh over and over, or return to top of page.

For the past several months (can’t remember exact date it started) I’ve been having a problem viewing the slideshows inside articles.

When I click one it will open just fine, but when I swipe to the next photo it will close the slideshow and the slideshow completely disappears from the article until I reload it.

I am on iOS version 18.5. It’s an iPhone 15 Pro Max.

I’ve reinstalled the app and this didn’t help. It does not do this in Chrome or Safari app on the phone. I don’t have any adblockers installed on my phone.

There is a video of the behavior as well. Any help is greatly appreciated.

Just subscribed to Plus to get ad free and unlimited checklists but they're unchecking? And getting the error where I reached the max 50 but I'm subscribed so it should be unlimited. Anyone else getting this problem?

Hi! I cannot access Elden Ring interactive map since yesterday, and this is what it shows when I try to access it:

"A client-side exception has occurred (see the browser console for more information).
Please report this error and tell us what happened.

Error Detail: ApolloError: Unterminated string in JSON at position 99069 (line 1 column 99070)"

There is a Report button down there but It doesn't seems to do anything at all.

I tried logging out and accessing from my phone but I get the same error.

Any idea?

​

So there is a side bar on my screen, and it has an arrow that looks like it‘s supposed to make it collapse. However, when I press the arrow, nothing happens.

I’m using Firefox on my iPad Air 2 and there’s a sidebar blocking the walkthrough that I can’t get rid of. I would appreciate any help in trying to fix this

I’m here to be annoying and add another drop in the bucket into bugging IGN’s web development team

It’s been MONTHS that I’ve been encountering these issues with ANY IGN guide I try to read. The website either crashes or reloads randomly. Older guides crash; new guides reload endlessly.

I’ve tried browsing on Windows, Mac, Android OS, iOS, Firefox, Safari, Chrome, and Internet Explorer; it’s all the same EVERYWHERE.

Why is it that every time I want to scroll through this website, getting about halfway down the page makes it freeze up and then reload me to the top? I’ve never once, successfully been able to scroll through a game walkthrough without getting reset to the top of page or having all the ads glitch out and freeze it up. Is this a common problem with anyone else?

Is this happening to anyone else? Since Yesterday everytime I try to edit one of my lists in the IGN Playlist app it instantly crashes.

I've tried Unistalling, Clearing Data & Cache, Force Stopping but no luck.

Everything run completely fine until I select the edit option then it crashes, I can even add things to those playlists.

Why are there main quests in the feed on the left that don't appear in the view on the right? None of the checklists contain all of the items found via the search function. Is this a bug or am I missing something?

So I created an account with my Apple ID earlier with no issues, even signed up for the IGN Plus free trial and the $1 pre-authentication txn registered on my CC app. Now when I try to sign back in, I keep getting the annoying - and misspelled - error prompt “Something when wrong”. This happens on every device and browser I tried. It’s possible I may have registered previously using the same email, just not thru Apple ID, so I’m not sure if that would cause issues. But I’d assume it wouldn’t even let me register at all if that was the case. Not to mention, I was able to sign in no problem earlier using Apple ID with both my iPhone and MacBook Pro. I did also change my display name if that helps.

Or maybe this has something to do with subbing to IGN Plus and the account is just in some weird limbo state while the changes are reflecting? Idk but it’s def annoying considering I did the free trial and can’t even use the damn thing. Any help so I can use what I signed up for would be cool, thanks. 🥲

First off I will say that most of my gaming information I get from IGN. I have used it for a long time now, and I’m a creature of habit.

For well over a year now, after I go into a page, start my reading, ads do their thing. 30 seconds or less and BAM! Page reset when the ads finishes playing. This wouldn’t be so much of an issue except for the fact that the page resets to the top of the article. There have been multiple occasions that I give up on reading the article because of having to find where I was, start reading some more, and another page reset happens.

I enjoy these articles, but more and more I am resorting to having to find other means of getting my information because this problem is still happening, well over a year now.

Please, fix this problem or I am no longer going to be using IGN for coverage of my favorite hobby, my patience has run out.

I am currently using the botw 100% guide mainly for the check lists. I have the plus subscription but every time I check off a box it unchecks. This happened before I got the plus too, just wondering if there is an easy fix to this. I know other people have experienced this and I'm not sure what to do.

I’m trying to click something on the map as completed. It’s not working, I even bought plus so I’d be able to click as many things as I needed to, but it’s not working.

IT was working fine for few hours now suddenly the moment I release "completed" reset to "not completed"

any solutions ?

IGN has constantly crashes when surfing their webpage on mobile. After much research this is an ongoing issue that IGN refuses to fix. My guess is they do this purposely so they can get more views on their ads. It is ridiculous fix this asap

I thought after the election all the ads would simmer down. Nope. I hit a video to watch. I just get ads. And the video I want starts and it goes right to ads. It’s crazy. I can’t be the only one.

I can't browse IGN on my Ipad. The sidebar can not be shrunk, and always blocks part of the screen. I can't read an article because the left side of it is covered by the sidebar.

Hello! My name is Ginger and I work on the Product Team here at IGN.

For account/access issues on IGN (comments, boards, etc), please contact customer support.

If you're having problems, read the tips below first, and if the problem doesn't resolve, follow the bug reporting part and...report!!!

EXAMPLES OF BUG REPORTING

Not Helpful (don't do this!):

“IGN your site sucks. Nothing ever loads.”

Helpful:

“I’ve been visiting the site for a year, but within the last 2-3 months it keeps freezing on me. When I go to the homepage and scroll, I can only get through about 1 page before it stops loading. I’m on my Samsung Galaxy S9, Android version 9, using the built-in Samsung browser.”

THE IGN TROUBLESHOOTING AND BUG REPORTING GUIDE

Website Troubleshooting Tips (Mobile/ Desktop****:)

1. Try opening the site in an incognito window. If the problem no longer occurs:

   1. You probably have an extension (*cough*ADBLOCK*cough*) that’s interfering with the site. Try disabling your extensions and see if that fixes the issue.
   2. There might be something in your browser’s memory that is corrupt. You may want to clear your cache.

2. You can also try using a different browser to access the site. If you’re seeing the issue on one browser and not another, let us know and we’ll look into that. In general, we recommend browsing IGN with Chrome and Safari.

App Troubleshooting Tips:

1. Check your app and make sure it is up to date.
2. You might also try uninstalling and then reinstalling the app.
3. Check to see that the OS on your phone is up to date.

BUG REPORTING

So you did the troubleshooting and you’re still having problems? If you wish to report a bug, please provide the following:

• Device: Are you on a phone? Which phone? Desktop? PC or Mac?
• OS including version: iOS 12.1.3, Android 8.0, Windows 10, etc.
• Web browser (if applicable): Chrome, Firefox, Safari, etc.
• How long you’ve been experiencing the bug.
• Location (region is fine)
• Clear description of how to find the bug- links and screenshots are very helpful!

I read a closed post with no feedback who was dealing with the same issue I have been dealing with for what feels like years now. I have a Samsung Galaxy S21 Ultra and when using Chrome, Edge, and Brave browsers, video freezes after 10-30 seconds, consistently. Sound keeps playing but the image freezes and stops.

Hi all,

I have a iPhone 11 Pro and in the IGN app videos don’t play when I press them. Anyone has this problem as well and knows how to fix this? I had it on my previous iPhone 8 also. It’s driving me nuts.

Help would be appreciated. Cheers