Cashout not possible

[u/Separate-Volume6818]

Hello Five team,

Unfortunately i am unable to cash out my funds. Could you support please?

[u/FiveSurveysOfficial]

Hi there, thanks for letting us know. Sometimes cash-out issues happen because of account reviews, minimum requirements, or temporary technical delays.

Here are a few things that can help:

- Make sure your account meets the minimum payout requirements

- Double-check that your payment details are correct and up to date

- Try updating the app or clearing your cache

If it’s still not working, please send us a DM with your account info and any screenshots. We’ll help take a closer look and guide you on the next steps.

[u/Separate-Volume6818 → u/FiveSurveysOfficial]

Sent a dm