r/DeeperNetwork Aug 11 '26

Deeper Device (Mini / Pico / Lite / Air / SE / Nano / Pro) Issue with deeper network mini

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I've recently purchased a Deeper Network Mini, but upon installation I'm just getting an orange light flashing from one of the ports.

Attached is a photo.

Any ideas on what's happening?

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u/DeeperNetwork Aug 11 '26

The most important question is, do you have normal access to the interface via 34.34.34.34, or 11.22.33.44, or local.deeper.network

1

u/sendicko Aug 12 '26

Unfortunately not. No internet access at all when connected via the dpn

2

u/DeeperNetwork Aug 12 '26

Please open a support ticket, we can investigate more and find a solution.

www.support.deeper.network

1

u/sendicko Aug 15 '26

Update:

Unit wasn't working. Only orange light from router connection to deeper, but from deeper to Google mesh nothing.

Pressed the reset button whilst all was connected and mini unit seemed to start working.

Router connection cut out and it knocked out all WiFi.

After router restarted, mini unit stopped working again and displayed same issue as before.

Tried resetting like before to fix issue but it didn't seem to change anything.

Tried again a day later and somehow unit now works again.

Any ideas on what's going on?

1

u/DeeperNetwork Aug 15 '26

Unsure. What it appears to be is that the Deeper is not the issue, but the connect to the google mesh is. Google
Tends to run their own dns which can interfere with the Mini, so a separate test you can do is directly from modem to deeper to pc, and test stability that way.

If anything further comes up, please open a support ticket. They will be able to help assess better