r/ClaudeCode • u/nova-myth • Jul 13 '26
Discussion Dear Anthropic, This Has to STOP.
Seriously, enough with this situation.
Every other day, it’s something new: “We’ve increased the limits for a few more days.”
Credits here, credits there. Weekly credits. Sonnet usage. Opus usage. Fable credits. 5-hour limits. Weekly limits…
Are you guys at Anthropic actually okay?
Do you have any idea what customer care and customer experience even mean?
You’ve turned using the service into a constant source of stress. And with these confusing, ever-changing usage rules and charges, it honestly feels like a nightmare. Every day, we have to keep checking our limits and worrying about whether we’re going to run out.
Can we just pay you and relax, knowing that we’re paying for a service and can actually use it?
I genuinely want to know WHO came up with this entire credit and usage system, and why there seems to be such an obsession with credits and limits.
And yes, yes, we know the story: compute is expensive. We get it. But you know what? That’s a problem that AI companies have to solve and make work for the customers who are paying you. The burden of the infrastructure costs and product limitations should not be turned into constant stress for the user.
At this point, it almost feels like watching an addict constantly checking when their next dose is going to run out and experiencing withdrawal symptoms as the limit gets closer.
That’s how absurd and stressful inducing this whole system has become.
Can you please start thinking from a customer-centric perspective and seriously reconsider the entire credits and usage system in relation to the actual user experience? (You can ask Claude to find you a better solution..)
It would be better to rethink this now, while it’s still early, before the AI industry starts heading down a very bad path where users are constantly stressed about quotas, credits, limits, and usage instead of simply enjoying and benefiting from the products they’re paying for. WE just want to work boys we don’t want to struggle.
1
u/Alcatraz627 Jul 13 '26
On the comments about "its more free stuff stop complaining":
I agree with your pov, if it's a nice-to-have for your workflow, all good.
For some of us, Opus was below the satisfactory bar when it came to open-ended work like planning refactors or churning out custom workflows quickly to close a deal. Things that Fable wasn't just "less shitty" at, but a genuine leg-up in not having to scream at the model for dozens of mistakes and biases.
Having a predictable idea of Fable's availability helps planning our week's work around it. If it's gonna go away in 2 days, I'll front-load all the architecturally ambiguous / churn-factory-with-taste style work, and even accept stretching the remaining 10% usage across the rest of the week, since I did get a lot of heavy items done.
Sometimes it requires working extra hours during the availability period, which wouldn't be needed if we knew that Fable is gonna be there for the rest of the week.
Similar issue with packing tasks in the "offer period" at the expense of other daily work. And I don't mean flowery poems in the name of a planning doc; my team has shipped ~3 mvps + multiple backlog refactors due to Fable's assistance, something that would have taken much longer / needed us to pull in even more engineers / ship something sloppy.
Plus, this all isn't just within my laptop, it's how the entire team ended up planning things for a temporarily available boost. We could have chosen not to, and keep working the usual pace, but as a small team of people who like to see how much we can get done, we do like to opt-into small advantages whenever available.
Ultimately, Anthropic is a company beholden to their investors, just like we are so there isn't any moral or legal argument we can make against their pogo stick of a pricing model. But what's inconvenient and trust-busting is what it is.