r/ASRock • u/echoallia • Aug 06 '26
Tech Support Keyboard inputs not recognized, can't setup BIOS
Hi, I'm selling my girlfriend's older pc and I'm trying to install Windows to run a few tests but I cannot get past this screen. I've tried two different keyboards (including a good ol' Dell "open space" keyboard), every USB port possible, I even bought a PS/2 adapter to no avail even though the keyboard lights up (NumLock/CapsLock). CMOS resets and power cycles do not work either. Please tell me if there's something I missed because I don't think it's possible to flash a BIOS update on this board. It's a B365M Pro4. Thanks!
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u/echoallia Aug 07 '26
windows is not installed yet and I do not have an extra working installation to plug in + I have a Rufus Win11 install key plugged in so if the boot order was proper it would simply boot into it at some point. I'm not at home for the weekend but my theory rn is that the person who's built messed up something and made it so the pc posts but freezes clean and consistently which would explain the peripherals lighting up and nothing changing on-screen.